At a Glance
- Tasks: Support customers and partners through analytics and engagement activities.
- Company: Workiva, a diverse and inclusive company in Greater London.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Opportunity to travel for corporate meetings and collaborate with diverse teams.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Undergraduate degree, experience with Salesforce and Zendesk, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Workiva in Greater London is seeking a Customer & Partner Experience (CPX) Coordinator to play an essential role in serving our customers and partners. This position involves working rotationally with CPX teams on various tasks, from analytics to customer engagement.
The ideal candidate will have:
- An undergraduate degree
- Relevant experience
- Skills in key tools like Salesforce and Zendesk
A willingness to travel up to 10% for corporate meetings is required. We value diversity and commitment to inclusivity.
Remote CPX Coordinator - Customer & Partner Experience employer: Workiva
Workiva is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture in the heart of Greater London. With a strong commitment to diversity and inclusivity, we provide our team members with opportunities to engage in meaningful projects while enjoying the flexibility of remote work. Join us to be part of a collaborative environment where your contributions directly impact customer and partner experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Remote CPX Coordinator - Customer & Partner Experience
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Workiva on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching Workiva's culture and values. We want to show that we’re not just a fit for the role, but also for the team. Tailor your answers to reflect their commitment to diversity and inclusivity.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. We need to be ready to showcase our skills in Salesforce and Zendesk confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Workiva team.
We think you need these skills to ace Remote CPX Coordinator - Customer & Partner Experience
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the CPX Coordinator role. Highlight your experience with tools like Salesforce and Zendesk, as well as any relevant customer engagement work.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about customer and partner experience, and how your background makes you a great fit for Workiva. Keep it engaging and personal.
Showcase Your Analytical Skills:Since the role involves analytics, don’t forget to mention any relevant projects or experiences where you've used data to drive decisions. We love seeing how you can turn numbers into insights!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Workiva
✨Know Your Tools
Make sure you’re familiar with Salesforce and Zendesk, as these are key tools for the role. Brush up on their functionalities and think of examples where you've used similar platforms in your previous roles.
✨Showcase Your Experience
Prepare to discuss your relevant experience in customer engagement and analytics. Have specific examples ready that demonstrate how you've successfully interacted with customers or improved processes in past positions.
✨Emphasise Your Flexibility
Since the role involves some travel, be ready to talk about your willingness to adapt. Share any past experiences where you’ve had to be flexible or work in different environments, showing that you can handle the dynamic nature of the job.
✨Diversity and Inclusivity Matters
Workiva values diversity and inclusivity, so think about how you can contribute to this culture. Be prepared to discuss your views on inclusivity and how you’ve fostered a diverse environment in your previous roles.
