Remote CPX Coordinator - Customer & Partner Experience in London

Remote CPX Coordinator - Customer & Partner Experience in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Workiva

At a Glance

  • Tasks: Support customers and partners through analytics and engagement activities.
  • Company: Workiva, a diverse and inclusive company in Greater London.
  • Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
  • Other info: Willingness to travel up to 10% for corporate meetings.
  • Why this job: Join a dynamic team and make a real difference in customer experiences.
  • Qualifications: Undergraduate degree and experience with Salesforce and Zendesk.

The predicted salary is between 30000 - 40000 £ per year.

Workiva in Greater London is seeking a Customer & Partner Experience (CPX) Coordinator to play an essential role in serving our customers and partners. This position involves working rotationally with CPX teams on various tasks, from analytics to customer engagement.

The ideal candidate will have an undergraduate degree and relevant experience, with skills in key tools like Salesforce and Zendesk. A willingness to travel up to 10% for corporate meetings is required. We value diversity and commitment to inclusivity.

Remote CPX Coordinator - Customer & Partner Experience in London employer: Workiva

Workiva is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture in the heart of Greater London. With a strong commitment to diversity and inclusivity, we provide our team members with opportunities to engage in meaningful projects while enjoying the flexibility of remote work. Our collaborative environment fosters innovation and ensures that every employee's contributions are valued, making Workiva a rewarding place to build your career.

Workiva

Contact Details:

Workiva Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Remote CPX Coordinator - Customer & Partner Experience in London

Tip Number 1

Network like a pro! Reach out to current or former employees at Workiva on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.

Tip Number 2

Prepare for the interview by researching Workiva's culture and values. We want to show that we’re not just a fit for the role, but also for the team. Tailor our answers to reflect their commitment to diversity and inclusivity.

Tip Number 3

Practice makes perfect! Do mock interviews with friends or use online resources. We need to be ready to discuss our experience with tools like Salesforce and Zendesk confidently.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets seen. Plus, it shows we’re genuinely interested in joining the Workiva team.

We think you need these skills to ace Remote CPX Coordinator - Customer & Partner Experience in London

Customer Engagement
Analytics
Salesforce
Zendesk
Communication Skills
Team Collaboration
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the CPX Coordinator role. Highlight your relevant experience and skills, especially with tools like Salesforce and Zendesk. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about customer and partner experience. Share specific examples of how you've excelled in similar roles, and let us know why you want to join Workiva.

Showcase Your Analytical Skills:Since this role involves analytics, don’t forget to mention any relevant projects or experiences where you've used data to drive decisions. We love candidates who can think critically and use data effectively!

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!

How to prepare for a job interview at Workiva

Know Your Tools

Make sure you’re familiar with Salesforce and Zendesk, as these are key tools for the role. Brush up on their functionalities and think of examples where you've used similar platforms in your previous roles.

Showcase Your Experience

Prepare to discuss your relevant experience in customer engagement and analytics. Have specific examples ready that demonstrate how you've successfully interacted with customers or improved processes in past positions.

Emphasise Your Flexibility

Since the role involves some travel, be ready to talk about your willingness to adapt. Share any experiences where you’ve had to be flexible or work in different environments, showing that you can handle the dynamic nature of the job.

Diversity and Inclusivity Matters

Workiva values diversity and inclusivity, so think about how you can contribute to this culture. Be prepared to discuss your views on inclusivity and share any experiences that highlight your commitment to fostering a diverse environment.