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- Tasks: Lead the Revenues Team to ensure accurate council tax billing and enhance customer service.
- Company: Local council department in Shrewsbury dedicated to community service.
- Benefits: Opportunity to make a real impact in the community and develop leadership skills.
- Why this job: Join a team that values high-quality service and effective communication.
- Qualifications: Strong communication skills and a passion for delivering excellent service.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A local council department in Shrewsbury is seeking a Council Tax Team Manager for the Revenues Team. In this challenging role, you will ensure the accurate billing of council tax accounts, provide professional customer interactions, and minimize duplicate contacts.
Ideal candidates will be effective communicators with a passion for delivering high-quality service in a busy environment. This position offers an opportunity to make a real impact in the community.
Council Tax Revenues Team Lead - Billing Excellence in Shrewsbury employer: Workinshrewsbury
Contact Detail:
Workinshrewsbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Council Tax Revenues Team Lead - Billing Excellence in Shrewsbury
✨Tip Number 1
Get to know the council's values and mission. When you’re chatting with them, drop in how your passion for delivering high-quality service aligns with their goals. It shows you’re not just another candidate; you’re someone who genuinely cares about making a difference in the community.
✨Tip Number 2
Practice your communication skills! Since this role is all about effective interactions, try role-playing common customer scenarios with a friend. This will help you feel more confident and prepared to showcase your ability to handle inquiries professionally during the interview.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get the inside scoop on the team culture and expectations. Plus, it might just give you a leg up when it comes to getting noticed!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and show us why you’re the perfect fit for the Council Tax Revenues Team Lead role. Plus, it’s a great way to ensure your application gets into the right hands quickly.
We think you need these skills to ace Council Tax Revenues Team Lead - Billing Excellence in Shrewsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in billing and customer service. We want to see how you've made an impact in previous roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about council tax and how your skills align with our mission. Keep it professional but let your personality show through.
Showcase Your Communication Skills: As effective communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Shrewsbury!
How to prepare for a job interview at Workinshrewsbury
✨Know Your Numbers
Brush up on council tax regulations and billing processes. Being able to discuss specific figures or examples from your past experience will show that you’re not just familiar with the role but also passionate about delivering accurate results.
✨Customer Service Focus
Prepare to share examples of how you've handled customer interactions in the past. Think about times when you turned a negative experience into a positive one, as this will demonstrate your commitment to high-quality service.
✨Communication is Key
Practice articulating your thoughts clearly and concisely. Since effective communication is crucial for this role, consider doing mock interviews with a friend to refine your responses and ensure you convey your ideas effectively.
✨Show Your Leadership Skills
Be ready to discuss your leadership style and how you motivate a team. Think of specific instances where you led a project or improved a process, as this will highlight your ability to manage the Revenues Team successfully.
