Client Services Manager - Live-in Care in Shrewsbury
Client Services Manager - Live-in Care

Client Services Manager - Live-in Care in Shrewsbury

Shrewsbury Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and develop our Live-in Care service while providing exceptional support to clients.
  • Company: Radfield Home Care, a family-owned agency known for quality and compassion.
  • Benefits: Comprehensive training, supportive team environment, and the chance to make a real difference.
  • Why this job: Shape the future of care services and positively impact people's lives every day.
  • Qualifications: Strong people skills, confidence in leadership, and a full UK driving licence.
  • Other info: Join us now as we expand and create a recognised service across Shrewsbury and beyond.

The predicted salary is between 36000 - 60000 £ per year.

Do you want a role where you can make a real difference to people’s lives and shape the growth of a service? Are you the kind of person who can switch from chatting warmly with an elderly client at home, to leading a professional meeting about service development, to driving forward a regional live-in care business? Do you have the people skills, energy, and ambition to make things happen? If so, Radfield Home Care wants you as our new Client Services Manager – Live-in Care.

Why This Role is Different

This isn’t just about coordination. It’s about leadership, impact, and growth. You’ll be the driving force behind our Live-in Care service - ensuring it delivers outstanding support for clients while also building it into a recognised service across Shrewsbury, Oswestry, and beyond. You don’t need to come from the care sector. We’ll give you the training and support on regulations, systems, and compliance. What we can’t teach is personality, drive, and the ability to build relationships. That’s where you come in.

Join a Team That Cares

Radfield Home Care is a proudly family-owned domiciliary care agency dedicated to providing exceptional, person-centred care for older people who wish to remain in the comfort of their own homes. With a strong reputation for quality and compassion, we work closely with clients, their families, and healthcare professionals to ensure every individual receives tailored, high-quality support. We’re expanding – and now is the perfect time to join us as our first Live-in Care Services Manager.

What We're Looking For

  • Love working with people and can build rapport quickly, from clients and families to professionals and colleagues.
  • Have confidence in presenting, influencing, and guiding decisions.
  • Enjoy balancing compassion with commercial awareness - supporting families while also hitting growth goals.
  • Can juggle multiple priorities in a dynamic, fast-moving environment.
  • Are proactive, professional, and self-motivated.
  • Hold a full UK driving licence and have access to a vehicle.

To request a full Job Description or to apply for the position, please email: rachel.james@radfieldhomecare.co.uk

Client Services Manager - Live-in Care in Shrewsbury employer: Workinshrewsbury

Radfield Home Care is an exceptional employer that prioritises the well-being of both its clients and employees. With a strong focus on personal development, you will receive comprehensive training and support to thrive in your role as Client Services Manager - Live-in Care, all while working in the beautiful town of Shrewsbury. Join a family-owned team that values compassion, growth, and making a meaningful impact in the community.
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Contact Detail:

Workinshrewsbury Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Services Manager - Live-in Care in Shrewsbury

✨Tip Number 1

Network like a pro! Reach out to people in the care sector or related fields. Attend local events or join online groups where you can connect with others who might know about opportunities at Radfield Home Care.

✨Tip Number 2

Show your personality! When you get the chance to meet potential employers, let your passion for helping others shine through. Share stories that highlight your people skills and how you’ve made a difference in past roles.

✨Tip Number 3

Prepare for interviews by researching Radfield Home Care’s values and services. Think about how your experience aligns with their mission of providing exceptional, person-centred care. This will help you stand out as a candidate who truly gets it.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Radfield Home Care family.

We think you need these skills to ace Client Services Manager - Live-in Care in Shrewsbury

People Skills
Leadership
Service Development
Relationship Building
Presentation Skills
Influencing Skills
Commercial Awareness
Multi-tasking
Proactivity
Professionalism
Self-motivation
Driving Licence
Dynamic Environment Adaptability

Some tips for your application 🫡

Show Your Personality: We want to see the real you! Make sure your application reflects your personality and drive. Highlight your people skills and how you connect with others, as this role is all about building relationships.

Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to the Client Services Manager role. Mention specific experiences that showcase your ability to juggle priorities and lead effectively.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to highlight your key achievements and skills.

Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Workinshrewsbury

✨Show Your People Skills

Since this role is all about building relationships, make sure to highlight your ability to connect with people. Share specific examples of how you've successfully interacted with clients or colleagues in the past, showcasing your warmth and empathy.

✨Demonstrate Leadership Qualities

Prepare to discuss your leadership style and how you can drive a team towards success. Think of instances where you've led a project or initiative, and be ready to explain how you motivated others and achieved results.

✨Balance Compassion with Business Acumen

This role requires a mix of care and commercial awareness. Be prepared to talk about how you can support families while also meeting growth goals. Consider discussing any previous experiences where you had to balance these two aspects effectively.

✨Be Ready for Dynamic Scenarios

The job involves juggling multiple priorities, so think of examples that demonstrate your ability to thrive in fast-paced environments. Prepare to share how you manage time and resources efficiently while maintaining high-quality service.

Client Services Manager - Live-in Care in Shrewsbury
Workinshrewsbury
Location: Shrewsbury
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  • Client Services Manager - Live-in Care in Shrewsbury

    Shrewsbury
    Full-Time
    36000 - 60000 £ / year (est.)
  • W

    Workinshrewsbury

    50-100
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