Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Guide customers through the claims process with empathy and support.
- Company: Reputable insurance brokerage in Shrewsbury with a strong customer focus.
- Benefits: Starting salary of £35,000, healthcare after one year, and pension plan.
- Why this job: Make a real difference in people's lives by helping them navigate claims.
- Qualifications: Exceptional customer service skills and understanding of insurance practices.
- Other info: Enjoy a balanced 35-hour workweek, Monday to Friday.
The predicted salary is between 28000 - 42000 £ per year.
A reputable insurance brokerage in Shrewsbury seeks a Claims Handler to guide customers through the claims process. The role demands exceptional customer service skills and an understanding of traditional practices, like maintaining paper records. Candidates with a background in insurance and familiarity with claims handling will excel in this position.
The role offers a starting salary of £35,000, healthcare after one year, and a pension plan, alongside a 35-hour workweek, Monday to Friday.
Claims Handler: Empathetic Insurance Support Specialist in Shrewsbury employer: Workinshrewsbury
Contact Detail:
Workinshrewsbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler: Empathetic Insurance Support Specialist in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the hunt for a Claims Handler role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your customer service skills and be ready to share examples of how you've handled claims or supported customers in the past. We want to see that empathy shining through!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got all the latest job listings, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications with us!
We think you need these skills to ace Claims Handler: Empathetic Insurance Support Specialist in Shrewsbury
Some tips for your application 🫡
Show Your Empathy: As a Claims Handler, you'll be guiding customers through tough times. Make sure your application reflects your ability to empathise and connect with people. Share examples of how you've helped others in the past!
Highlight Relevant Experience: If you've got a background in insurance or claims handling, flaunt it! We want to see how your previous roles have prepared you for this position. Tailor your CV to showcase those skills and experiences.
Be Detail-Oriented: This role involves maintaining paper records, so attention to detail is key. In your application, mention any experience you have with documentation and how you ensure accuracy in your work.
Apply Through Our Website: We love seeing applications come through our website! It’s the best way for us to keep track of everything. So, don’t forget to submit your application there and make sure it stands out!
How to prepare for a job interview at Workinshrewsbury
✨Know Your Claims Inside Out
Make sure you brush up on the claims process and common scenarios. Being able to discuss specific cases or challenges you've faced in previous roles will show your expertise and understanding of the industry.
✨Showcase Your Empathy
As a Claims Handler, empathy is key. Prepare examples of how you've provided exceptional customer service in the past, especially in difficult situations. This will demonstrate your ability to connect with clients and support them through their claims.
✨Familiarise Yourself with Traditional Practices
Since the role involves maintaining paper records, it’s important to show that you understand traditional practices. Be ready to discuss how you’ve managed documentation in previous roles and why it’s still relevant today.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the specific challenges they face in claims handling. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
