At a Glance
- Tasks: Lead customer engagement initiatives and ensure resident feedback shapes our housing services.
- Company: STAR Housing, dedicated to creating quality homes and vibrant communities.
- Benefits: Competitive salary, flexible working hours, and opportunities for personal growth.
- Other info: Join a passionate team focused on community impact and improvement.
- Why this job: Make a real difference in residents' lives by amplifying their voices.
- Qualifications: Experience in customer engagement and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Shropshire Towns and Rural (STAR) Housing are an arms‑length organisation managing homes on behalf of Shropshire Council. We are committed to creating quality homes and vibrant communities by listening to our residents and delivering excellent housing services.
We don’t just listen to our customers – we act on what they tell us.
Estate agents & property Customer Voice & Engagement Manager employer: Workinshrewsbury
Shropshire Towns and Rural (STAR) Housing is an exceptional employer dedicated to fostering a collaborative work environment where employee voices are valued and acted upon. Located in the heart of Shropshire, we offer competitive benefits, a strong commitment to professional development, and the opportunity to make a real impact in the community by enhancing housing services. Join us to be part of a team that prioritises resident engagement and community well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Estate agents & property Customer Voice & Engagement Manager
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those connected to Shropshire Towns and Rural. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show your passion for customer engagement! When you get the chance to speak with potential employers, share your ideas on how to enhance customer voice initiatives. They’ll love seeing your enthusiasm and innovative thinking.
✨Tip Number 3
Prepare for interviews by researching STAR Housing’s recent projects and community feedback. This will help you tailor your responses and demonstrate that you’re genuinely interested in their mission of creating vibrant communities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Estate agents & property Customer Voice & Engagement Manager
Some tips for your application 🫡
Show Your Passion for Customer Engagement:When writing your application, let us see your enthusiasm for engaging with customers. Share examples of how you've listened to feedback and made changes based on what people have said. We love candidates who are proactive in creating vibrant communities!
Tailor Your Application:Make sure to customise your application to reflect the specific role of Customer Voice and Engagement Manager. Highlight your relevant experience and skills that align with our mission at STAR Housing. We want to see how you can contribute to our commitment to quality homes and services.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at STAR Housing.
How to prepare for a job interview at Workinshrewsbury
✨Know Your Audience
Before the interview, take some time to research Shropshire Towns and Rural (STAR) Housing. Understand their mission, values, and recent initiatives. This will help you tailor your responses and show that you're genuinely interested in their work.
✨Showcase Your Engagement Skills
As a Customer Voice and Engagement Manager, you'll need to demonstrate your ability to listen and act on feedback. Prepare examples from your past experiences where you've successfully engaged with customers or stakeholders and made impactful changes based on their input.
✨Prepare Thoughtful Questions
Interviews are a two-way street! Think of insightful questions to ask about STAR Housing's approach to customer engagement. This not only shows your interest but also gives you a chance to assess if the organisation aligns with your values.
✨Highlight Your Community Focus
Since STAR Housing is committed to creating vibrant communities, be ready to discuss how you can contribute to this goal. Share any relevant experience you have in community engagement or housing services, and express your passion for making a difference in people's lives.
