At a Glance
- Tasks: Coordinate transport bookings and manage vehicle allocations in a dynamic environment.
- Company: Join a supportive team at Merville Barracks, Colchester.
- Benefits: Enjoy competitive pay, onsite gym, subsidised meals, and mental health support.
- Other info: Great opportunities for personal growth and development in a military setting.
- Why this job: Be part of a vital service, making a real difference every day.
- Qualifications: Strong admin skills, 2 GCSEs or NVQ Level 2, and a customer-focused attitude.
The predicted salary is between 25000 - 27000 £ per year.
37 hours per week Monday to Fridays
£12.71 per hour
Onsite gym
Access to dining facilities offering subsidised meals
Free car parking
Job Introduction
Are you highly organised with excellent administration skills and a passion for delivering great customer service? We are looking for a Transport Operations Administrator to join our team at Merville Barracks, Colchester, CO2 7UT, supporting the delivery of vital transport services to the MOD. This is an exciting opportunity to play a key role in a busy operational environment where no two days are the same. You will work closely with the Transport team, MOD personnel, and customers to ensure transport requests are managed efficiently, compliantly, and to the highest standards.
What You'll Do
- Support the day-to-day coordination and administration of transport services across the site.
- Coordinating transport bookings using the MOD Clarity booking system and internal helpdesk systems.
- Allocating vehicles from the core fleet and arranging hire vehicles where required.
- Validating transport requests to ensure accuracy, authorisation, and entitlement.
- Liaising with MOD customers, transport sections, and Sodexo transport teams.
- Maintaining accurate transport records and ensuring documentation is archived compliantly.
- Assisting with vehicle compliance, including maintenance and MOT bookings.
- Maintaining vehicle handover/takeover documentation and reporting any vehicle damage.
- Supporting the management of fleet cleanliness, security, and key control.
- Producing reports and supporting contractual transport administration requirements.
- Answering helpdesk queries and providing excellent customer support.
- Supporting the Transport Operations Supervisor and wider management team as required.
What You Bring
- Strong administration and communication skills.
- Strong numerical, interpersonal, verbal, and written communication skills.
- 2 GCSEs at Grade C/4 or above (or equivalent) or NVQ Level 2 in Business Administration.
- IT skills including Microsoft Word and Excel.
- Good typing and administration skills.
- Knowledge of Health, Safety and Welfare in the workplace.
- Ability to work independently and as part of a team.
- Customer-focused approach.
- Willingness to learn and develop new skills.
Desirable
- Previous experience in a similar administration or transport role.
- Experience working within a military environment.
- Strong teamworking skills.
What We Offer
- Mental health & wellbeing support.
- Employee Assistance Programme for personal, legal, and financial advice.
- 24/7 virtual GP & lifestyle rewards.
- Discounts for you & family.
- Financial tools & retirement plan.
- Cycle to Work & Paid volunteering day.
Transport Operations Administrator employer: Workingwith Sodexo
At Merville Barracks in Colchester, we pride ourselves on being an excellent employer that values organisation and customer service. Our supportive work culture is complemented by a range of benefits including access to an onsite gym, subsidised meals, and mental health support, ensuring our employees thrive both personally and professionally. With opportunities for growth and development within a dynamic operational environment, joining our team as a Transport Operations Administrator means becoming part of a dedicated workforce committed to delivering vital services to the MOD.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Operations Administrator
✨Tip Number 1
Get to know the company! Research Merville Barracks and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to transport operations. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to administration and customer service. Think about examples from your past experiences that showcase your skills and how they align with the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at StudySmarter.
We think you need these skills to ace Transport Operations Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your administration skills and any relevant experience in transport or customer service. We want to see how you can bring your unique flair to the Transport Operations Administrator role!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Keep it friendly and professional, just like us at StudySmarter.
Show Off Your Communication Skills:Since this role involves liaising with various teams and customers, make sure your written application reflects your strong communication skills. Clear, concise, and engaging writing will catch our eye!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Workingwith Sodexo
✨Know Your Stuff
Familiarise yourself with the MOD Clarity booking system and any relevant transport regulations. Being able to discuss these during your interview will show that you're proactive and serious about the role.
✨Show Off Your Organisation Skills
Prepare examples of how you've successfully managed multiple tasks in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your strong administration skills.
✨Customer Service is Key
Be ready to share experiences where you provided excellent customer support. This role is all about liaising with MOD personnel and customers, so demonstrating your customer-focused approach will be crucial.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics and daily operations at Merville Barracks. This shows your interest in the role and helps you gauge if it's the right fit for you.
