Office and HR Administrator Apprentice in Salford

Introduction

This is an excellent opportunity for someone wishing to build skills, confidence and qualifications while working within a supportive setting. The role will be a key part of the team, supporting the administrative needs of the office and helping with the provision of HR contract administrative services to schools.

About the Employer

We are a well-established provider of high quality payroll, HR and DBS services to the education sector. Founded in 2003, we are a family owned and fully independent company. At the heart of our core values are trust, dependability and pride in our work. The team will always “go the extra mile” to help our customers. These values are complemented by a forward thinking, professional and flexible approach to everything that we do. Based at offices in Eccles, we are open to remote and flexible working options suited to our employees and customers. Please note: work from home will be possible only when training is complete.

What You'll Do

Key Responsibilities

• Provide administrative support for the office, including ordering supplies, filing, answering the phone, archiving, managing deliveries and confidential waste.
• Managing meeting room bookings.
• Supporting production and issuing of external communications, including newsletters, website and social media.
• Managing and maintaining the mailing list.
• Supporting production and issuing of internal communications including company updates and team emails.
• Managing communications into the generic email addresses and ensuring they are directed appropriately and responded to.
• Supporting production and management of customer surveys.
• Supporting the administration of the DBS service.
• Attend team meetings and undertake projects as required.
• Undertake any other relevant duties as required.

HR and Payroll Administration

• Draft and issue contracts of employment, statements of particulars, salary statements and letters for teaching and support staff employed by clients.
• Work with payroll to ensure all new starters and changes to contract are processed correctly and within agreed timeframe.
• Use the in-house HR systems to manage workload and maintain service standards.
• Work with the HR and payroll teams to keep abreast of School Teachers and Local Government and Associated Employers Pay and Conditions of Service and legislative changes to employment law in the education service.
• Complete HR administration including pay calculations and redundancy estimates as and when required.
• Provide advice and support on contractual arrangements via telephone and email, as appropriate.
• Send out payslips for payroll and support with other payroll administration such as issuing end of year certificates.
• Support the HR and Payroll teams with other administration as required.

Training Outcome

Permanent role as an Office and HR Administrator. Career pathways would be in Business Administration, School Administration or HR.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Confidentiality

Essential Qualifications

• GCSE English – Level 5
• GCSE Maths – Level 4

Course Information

Course: Business administrator (level 3)
Level: 3
Route: Business and administration
Apprenticeship Level: Advanced

Working Arrangements

Working week: Monday – Friday, 5 days per week. Typical hours: 8.30am – 4.30pm.
Expected duration: 1 year 6 months.
Training provider: LEICESTERSHIRE COUNTY COUNCIL