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- Tasks: Manage import/export operations and ensure compliance for international shipments.
- Company: Join a dynamic team in a fast-paced industry focused on sustainable practices.
- Benefits: Competitive salary, continuous development, and a free day to volunteer.
- Why this job: Make a real impact in international operations while enjoying hybrid working.
- Qualifications: Experience in customs compliance and strong problem-solving skills required.
- Other info: Be part of an innovative team where your expertise is valued.
The predicted salary is between 28000 - 42000 £ per year.
WSR are recruiting for a Sales Support & Customs Coordinator for our esteemed client in Bristol.
Role Type: Permanent
Location: Bristol – Hybrid working offered – 3 days in office p/w
Salary: Up to £35k p/a
Are you experienced in import/export operations and thrive on keeping international shipments moving smoothly? This is a great opportunity to join a busy, fast-paced operation where your expertise in customs, logistics, and compliance will make a real impact.
Role Overview
You’ll play a key role in managing the end-to-end movement of goods, ensuring all import and export activity is compliant, efficient, and delivered on time. Acting as the go-to expert for customs and trade matters, you’ll work closely with freight partners, suppliers, finance, and internal teams.
Key responsibilities:
- Manage all import and export activity, including equipment, spare parts, and returns
- Book freight, coordinate deliveries and collections, and resolve shipment delays
- Liaise with freight forwarders and customs intermediaries to ensure full compliance
- Prepare and manage import/export documentation in line with UK and international regulations
- Create export certificates (EUR1, ATR, Certificates of Origin)
- Respond to HMRC queries and support ongoing regulatory compliance
- Coordinate duty, VAT, and customs charges with Finance
- Support VAT and duty reconciliations and monthly reporting
- Assign and maintain commodity codes in collaboration with technical teams
- Continuously improve import/export processes and documentation
- Provide general administrative and operational support where required
Skills, Experience and Qualifications:
- Proven experience in import/export and customs compliance (UK/EU)
- Strong working knowledge of HMRC regulations and customs procedures
- Experience working with freight forwarders and customs agents
- Confident using ERP systems (SAP or similar)
- High attention to detail with strong problem-solving skills
- Excellent communication and coordination abilities
- Ability to manage multiple shipments and deadlines simultaneously
- Strong Excel and MS Office skills
Benefits:
- Competitive salary.
- Continuous personnel development
- Free Day to Volunteer
- Opportunity to work in a dynamic, fast-paced industry.
- Contribute to sustainable farming and animal welfare.
- Be part of a supportive, innovative team.
This role suits someone who enjoys ownership, precision, and working at the heart of international operations. If you’re looking for a role where your knowledge is valued and your input genuinely matters, this could be a great next step.
Please click ‘APPLY NOW’, or call the WSR Team for more info.
We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available.
Sales Support & Customs Coordinator employer: Working Solutions Recruitment
Contact Detail:
Working Solutions Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support & Customs Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Sales Support & Customs Coordinator role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of customs regulations and import/export processes. We recommend creating a cheat sheet of key points to discuss, so you can confidently showcase your expertise when it comes to compliance and logistics.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications with a friendly email or call. It shows your enthusiasm for the role and keeps you on their radar. Plus, it’s a great way to ask any questions you might have about the position.
✨Tip Number 4
Check out our website for the latest job openings and apply directly through us. We’re all about making the application process smooth and easy, and we’d love to help you land that perfect Sales Support & Customs Coordinator gig!
We think you need these skills to ace Sales Support & Customs Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support & Customs Coordinator role. Highlight your experience in import/export operations and customs compliance, as these are key for us. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your passion for logistics and how you can contribute to our fast-paced environment. Keep it concise but impactful!
Show Off Your Attention to Detail: In this role, attention to detail is crucial. When filling out your application, double-check for any typos or errors. We want to see that you take pride in your work and can manage documentation accurately.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Working Solutions Recruitment
✨Know Your Customs Inside Out
Make sure you brush up on your knowledge of HMRC regulations and customs procedures. Being able to discuss specific compliance issues or recent changes in regulations will show that you're not just familiar with the basics, but that you’re genuinely engaged with the field.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved shipment delays or compliance issues in the past. This role requires a high attention to detail and strong problem-solving abilities, so having concrete examples ready will demonstrate your capability to handle challenges effectively.
✨Familiarise Yourself with ERP Systems
Since the job mentions using ERP systems like SAP, it’s a good idea to highlight any experience you have with these tools. If you’ve used similar systems, be ready to explain how you navigated them and what you accomplished.
✨Communicate Clearly and Confidently
As you'll be liaising with various stakeholders, practice articulating your thoughts clearly. Whether it's discussing logistics with freight forwarders or explaining customs documentation, strong communication skills are key. Consider doing mock interviews to refine your delivery.
