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- Tasks: Coordinate engineering services and manage post-installation activities with a focus on customer satisfaction.
- Company: Join a well-established engineering firm in Milton Keynes with a supportive team.
- Benefits: Enjoy free parking, private medical insurance, and a company pension.
- Why this job: Be the key contact in a dynamic engineering environment and solve real-world problems.
- Qualifications: Experience in service coordination and strong organisational skills are essential.
- Other info: Opportunity for growth in a fast-paced, technical setting.
The predicted salary is between 30000 - 42000 £ per year.
WSR are recruiting for a Service Coordinator for our well-established client in Milton Keynes.
Role Type: Permanent
Location: Milton Keynes – fully office-based – Monday to Friday
Service Coordinator Role Overview:
This is a central coordination role supporting a busy engineering service function. You’ll be responsible for managing all post-installation activity, including additional works, remedial tasks and customer variations. You’ll work closely with engineers, customers and internal teams to ensure follow-up work is planned, scheduled and completed efficiently. This role suits someone who enjoys organisation, problem-solving and being the main point of contact in a technical, engineering-led environment.
Service Coordinator Key Responsibilities:
- Coordinate all further works, remedial tasks and variations following installation
- Act as the main point of contact for customers regarding additional work requests
- Liaise closely with engineers to plan and schedule work
- Prepare work orders, quotations and supporting documentation
- Ensure engineers have the correct information and approvals before attending site
- Track progress and ensure work is completed on time
- Maintain accurate records using CRM and ERP systems
- Monitor costs, support pricing and assist with invoicing
- Work with engineering, project and health & safety teams to ensure compliance
- Ensure work is completed to the required quality standards and customer sign-off is obtained
Service Coordinator Skills, Experience and Attributes
Essential:
- Experience in a service coordination, project coordination or similar role within an engineering or technical environment
- Comfortable working with engineers and technical teams
- Strong organisational and administrative skills
- Clear and confident communication skills
- Customer-focused with a practical, solutions-driven approach
- Highly organised and detail-focused
- Calm and professional under pressure
- Proactive and able to work independently
Desirable:
- Exposure to mechanical, electromechanical or industrial engineering environments
- General technical understanding of engineered systems or equipment
Service Coordinator Benefits:
- Company pension
- Free parking on site
- Life insurance
- Private medical insurance
- Referral programme
Please click ‘APPLY NOW’, or call the WSR Team for more info. We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available.
Service Coordinator in Milton Keynes employer: Working Solutions Recruitment
Contact Detail:
Working Solutions Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the hunt for a Service Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for service coordination roles and practice your answers. Highlight your organisational skills and experience working with engineers, as these are key in this role.
✨Tip Number 3
Show off your problem-solving skills during interviews. Think of examples where you've successfully coordinated projects or resolved issues in a technical environment. This will demonstrate your fit for the Service Coordinator position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about landing that Service Coordinator gig!
We think you need these skills to ace Service Coordinator in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service coordination or similar roles. We want to see how your skills match the job description, so don’t be shy about showcasing your organisational and communication abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Coordinator role. We love seeing enthusiasm and a clear understanding of the responsibilities involved.
Showcase Relevant Experience: When filling out your application, focus on any previous work with engineers or in technical environments. We’re looking for candidates who can demonstrate their problem-solving skills and customer-focused approach.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we appreciate the effort you put into applying directly!
How to prepare for a job interview at Working Solutions Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Coordinator role. Familiarise yourself with the key responsibilities and skills required, especially around coordination, communication, and technical understanding. This will help you demonstrate your suitability and show that you're genuinely interested in the position.
✨Prepare Real-Life Examples
Think of specific examples from your past experiences that showcase your organisational skills, problem-solving abilities, and customer-focused approach. Be ready to discuss how you've successfully coordinated projects or worked with engineers in a technical environment. This will give you a chance to shine and prove you can handle the demands of the role.
✨Ask Insightful Questions
Interviews are a two-way street, so prepare some thoughtful questions about the company culture, team dynamics, and the engineering processes they use. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
✨Showcase Your Communication Skills
As a Service Coordinator, clear communication is key. During the interview, practice articulating your thoughts clearly and confidently. Use examples to illustrate how you've effectively communicated with customers and engineers in the past. This will help convey that you can be the main point of contact and manage relationships smoothly.
