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- Tasks: Lead community growth initiatives and engage with local moderators in France.
- Company: Join a dynamic team at a leading global consumer product company.
- Benefits: Enjoy flexible work options and a vibrant company culture.
- Why this job: Be part of a mission to foster community and belonging worldwide.
- Qualifications: 5+ years in community management, fluent in French and English.
- Other info: This role is perfect for those passionate about cultural engagement and community building.
The predicted salary is between 28800 - 42000 £ per year.
We are searching for a strategic community management and operations expert to join the International Community team and help grow outside of the US.As an integral part of the Product organization, the International Community team plays a key role in helping team realize its mission: bringing community and belonging toeveryone in the world.
As the Community Manager, you will be at the forefront of jumpstarting and fostering local communities. You will be an expert of the French market, proficient in English, and focused on proactive initiatives to build bridges with local volunteer moderators and innovate, iterate, refine, and scale our international consumer playbook. The insights derived from your relationships and experiments will help accelerate our growth in France.
This is a rare opportunity to join a new team at one of the most influential consumer products on the internet. If developing and proving out a community relations and growth playbookin close tandem with Product that unlocks the next hundreds of millions of global users excites you, then you’ve found the right place!
Responsibilities:
Gain a deep understanding of the market and specialized knowledge to identify user and moderator pain points, competitors, and market opportunities.
Cultivate, recruit, educate, and grow a local community of moderators (i.e., the volunteers who are developing, maintaining, and crafting the culture of local communities) and implement a conversion funnel to onboard external creators and local users to turn them into active moderators.
Be a public face with our local volunteer moderators to build trust and drive engagement in local communities, mediating conflicts and helping drive solutions.
Iterate, innovate, and scale the consumer growth playbook by recognizing new opportunities, suggesting bold ideas and programs, and persuading internal teams to align on new plans.
Communicate quantitative and qualitative insights to optimize and improve the international consumer growth playbook.
Be obsessive about achieving aggressive goals and outcomes.
Run reports, build dashboards, analyze data, set KPIs, and execute impactful community initiatives: leverage data to uncover community and moderator insights that will influence the direction of your market pod.
Work cross-functionally with Product, Community, Engineering, Marketing, Safety, and BD teams.
What We Can Expect From You:
5+ years of community development, project management, growth, operations, or product consulting experience with a track record of community-led projects that have driven business impact.
Deep knowledge and understanding of French culture, including current events, politics, customs, traditions, language, topics of interest, taboos, etc.
Nuanced comprehension of the digital landscape and the cultural intricacies inherent within it. This includes awareness ofinternet culture specific to France, as well as a deep appreciation for the diverse cultural facets shaping contemporary French society.
Succinct and persuasive communicator: collaborate effectively across internal teams, local users, moderators, partners, content creators, influencers, etc.
Results-obsessed: outstanding execution and high attention to detail
Deep interest in developing and driving projects, framing issues and seeking solutions, testing hypotheses, and iterating on process improvements.
Proficiency in French & English and based in the EU timezone.
We are searching for a strategic community management and operations expert to join the International Community team and help grow outside of the US.As an integral part of the Product organization, the International Community team plays a key role in helping team realize its mission: bringing community and belonging toeveryone in the world.
As the Community Manager, you will be at the forefront of jumpstarting and fostering local communities. You will be an expert of the French market, proficient in English, and focused on proactive initiatives to build bridges with local volunteer moderators and innovate, iterate, refine, and scale our international consumer playbook. The insights derived from your relationships and experiments will help accelerate our growth in France.
This is a rare opportunity to join a new team at one of the most influential consumer products on the internet. If developing and proving out a community relations and growth playbookin close tandem with Product that unlocks the next hundreds of millions of global users excites you, then you’ve found the right place!
Responsibilities:
Gain a deep understanding of the market and specialized knowledge to identify user and moderator pain points, competitors, and market opportunities.
Cultivate, recruit, educate, and grow a local community of moderators (i.e., the volunteers who are developing, maintaining, and crafting the culture of local communities) and implement a conversion funnel to onboard external creators and local users to turn them into active moderators.
Be a public face with our local volunteer moderators to build trust and drive engagement in local communities, mediating conflicts and helping drive solutions.
Iterate, innovate, and scale the consumer growth playbook by recognizing new opportunities, suggesting bold ideas and programs, and persuading internal teams to align on new plans.
Communicate quantitative and qualitative insights to optimize and improve the international consumer growth playbook.
Be obsessive about achieving aggressive goals and outcomes.
Run reports, build dashboards, analyze data, set KPIs, and execute impactful community initiatives: leverage data to uncover community and moderator insights that will influence the direction of your market pod.
Work cross-functionally with Product, Community, Engineering, Marketing, Safety, and BD teams.
What We Can Expect From You:
5+ years of community development, project management, growth, operations, or product consulting experience with a track record of community-led projects that have driven business impact.
Deep knowledge and understanding of French culture, including current events, politics, customs, traditions, language, topics of interest, taboos, etc.
Nuanced comprehension of the digital landscape and the cultural intricacies inherent within it. This includes awareness ofinternet culture specific to France, as well as a deep appreciation for the diverse cultural facets shaping contemporary French society.
Succinct and persuasive communicator: collaborate effectively across internal teams, local users, moderators, partners, content creators, influencers, etc.
Results-obsessed: outstanding execution and high attention to detail
Deep interest in developing and driving projects, framing issues and seeking solutions, testing hypotheses, and iterating on process improvements.
Proficiency in French & English and based in the EU timezone.
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Community Manager employer: Working Nomads
Contact Detail:
Working Nomads Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager
✨Tip Number 1
Familiarise yourself with the French community landscape. Attend local events, engage in online forums, and connect with influencers in the French market. This will not only enhance your understanding but also help you build valuable relationships that could be beneficial for the role.
✨Tip Number 2
Showcase your knowledge of current trends and cultural nuances in France. Being able to discuss recent events or popular topics can demonstrate your deep understanding of the market, which is crucial for a Community Manager role.
✨Tip Number 3
Prepare to discuss specific strategies you've used in previous roles to grow communities. Highlight any innovative approaches you've taken to engage users and moderators, as this aligns perfectly with the responsibilities outlined in the job description.
✨Tip Number 4
Be ready to articulate how you would leverage data to drive community initiatives. Familiarise yourself with tools for building dashboards and analysing community metrics, as demonstrating your results-oriented mindset will resonate well with our team.
We think you need these skills to ace Community Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in community management, project management, and growth operations. Emphasise any specific projects that demonstrate your ability to drive community-led initiatives.
Craft a Compelling Cover Letter: In your cover letter, express your passion for community building and your understanding of the French market. Use specific examples from your past experiences to illustrate how you can contribute to the company's mission.
Showcase Cultural Knowledge: Demonstrate your deep understanding of French culture and digital landscape in your application. Mention current events or trends that are relevant to the role, showing that you are engaged and informed.
Highlight Communication Skills: Since the role requires collaboration across various teams, emphasise your communication skills. Provide examples of how you've successfully worked with diverse groups, including moderators and local users, to achieve common goals.
How to prepare for a job interview at Working Nomads
✨Showcase Your Cultural Knowledge
As a Community Manager, it's crucial to demonstrate your deep understanding of French culture. Be prepared to discuss current events, customs, and the digital landscape in France. This will show that you can connect with local communities effectively.
✨Highlight Your Community Engagement Experience
Share specific examples from your past roles where you've successfully cultivated and managed community relationships. Discuss how you've driven engagement and resolved conflicts, as this is key to building trust with local moderators.
✨Prepare Data-Driven Insights
Since the role involves analysing data and setting KPIs, come equipped with insights from your previous experiences. Be ready to discuss how you've used data to inform community strategies and drive growth.
✨Demonstrate Your Strategic Thinking
The interviewers will be looking for your ability to innovate and iterate on community strategies. Prepare to discuss bold ideas you've implemented in the past and how you persuaded teams to align with your vision.
