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For Companies At a Glance
- Tasks: Engage customers and enhance the store vibe while supporting your team.
- Company: Urban Outfitters, a trendy brand with a focus on creativity and collaboration.
- Benefits: Enjoy up to 40% off, life leave, and private medical insurance.
- Why this job: Join a vibrant team and make a positive impact in a fun retail environment.
- Qualifications: Retail experience is a plus, but passion for the brand is key.
- Other info: Great opportunities for learning and career growth in a diverse workplace.
The predicted salary is between 11 - 16 £ per hour.
Location: Westfield Stratford City, London, E201EP United Kingdom
Role Summary: The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You’ll Be Doing
- People: Deliver a positive, friendly experience by engaging the customer through conversation and service. Enhance the VIBE by focusing on customers and not on projects during prime time selling hours. Provide a store experience that reflects the Company’s mystery shop standards. Contribute to the overall VIBE in the store by being positive, respectful and helpful to others. Uphold Company standards and act as a positive role model to peers.
- Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal. Assist in the training and development of peers. Communicate positively and effectively with peers. Actively participate in daily and department meetings.
- Operations: Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines). Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised. Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs). Exhibit awareness of loss prevention guidelines and comply with all inventory control measures. Always adhere to company health & safety regulations. Uphold store merchandising and cleanliness standards. Ensure that merchandise is ticketed and the sales floor is well stocked. Support sales by assisting in merchandising and display projects. Exhibit a familiarity with current product and trend awareness.
What You’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
The Perks
- Work Life Balance: ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement. Employee Assistance program to support with mental, physical and financial health.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement: URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate (Fixed Term) – Stratford, part-time employer: Working Men's College
Contact Detail:
Working Men's College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate (Fixed Term) – Stratford, part-time
✨Tip Number 1
Get to know the Urban Outfitters vibe! Before your interview, spend some time in the store. Observe how staff interact with customers and each other. This will help you understand the culture and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Sales Associate, engaging with customers is key. Try role-playing with friends or family to get comfortable with starting conversations and providing great service.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well in a team before. Urban Outfitters values collaboration, so highlight your ability to support and uplift your peers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and serious about joining the Urban Outfitters family.
We think you need these skills to ace Urban Outfitters Sales Associate (Fixed Term) – Stratford, part-time
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! Urban Outfitters values creativity and a positive vibe, so don’t be afraid to show us who you are and how you can contribute to that atmosphere.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience you have in retail or customer service, and connect it back to how you can enhance the VIBE in our store. We want to see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Working Men's College
✨Know the VIBE
Before your interview, get familiar with Urban Outfitters' VIBE philosophy. Understand how it shapes their customer interactions and store environment. This will help you demonstrate how you can contribute to that positive atmosphere during your chat.
✨Showcase Your People Skills
Since the role focuses on delivering a friendly experience, think of examples from your past where you've engaged customers or worked well in a team. Be ready to share these stories to highlight your ability to connect with others and enhance the store's vibe.
✨Be Product Knowledge Savvy
Brush up on current trends and products that Urban Outfitters offers. Being able to discuss their merchandise knowledgeably will show your genuine interest in the brand and your readiness to assist customers effectively.
✨Ask Thoughtful Questions
Prepare some questions about the team dynamics or training opportunities at Urban Outfitters. This shows you're not just interested in the job but also in how you can grow and contribute to the team, aligning with their focus on employee development.
