At a Glance
- Tasks: Engage customers and create a positive shopping experience while supporting store operations.
- Company: Urban Outfitters, a trendy retail brand with a vibrant culture.
- Benefits: Generous employee discounts, life leave, and private medical insurance for eligible staff.
- Other info: Flexible part-time hours with opportunities for growth and learning.
- Why this job: Join a fun team, develop your skills, and make an impact in a creative environment.
- Qualifications: Retail experience is a plus, but passion for the brand is key!
The predicted salary is between 12 - 15 £ per hour.
Location: Westfield Stratford City, London, E201EP United Kingdom
Role Summary: The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You’ll Be Doing:
- People: Deliver a positive, friendly experience by engaging the customer through conversation and service. Enhance the VIBE by focusing on customers and not on projects during prime time selling hours. Provide a store experience that reflects the Company’s mystery shop standards. Contribute to the overall VIBE in the store by being positive, respectful and helpful to others. Uphold Company standards and act as a positive role model to peers.
- Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal. Assist in the training and development of peers. Communicate positively and effectively with peers. Actively participate in daily and department meetings.
- Operations: Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines). Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised. Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs). Exhibit awareness of loss prevention guidelines and comply with all inventory control measures. Always adhere to company health & safety regulations. Uphold store merchandising and cleanliness standards. Ensure that merchandise is ticketed and the sales floor is well stocked. Support sales by assisting in merchandising and display projects. Exhibit a familiarity with current product and trend awareness.
What You’ll Need:
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
The Perks:
- Work Life Balance: ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement. Employee Assistance program to support with mental, physical and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement: URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate (Fixed Term) – Stratford, part-time in London employer: Working Men's College
Urban Outfitters is an exceptional employer that prioritises creativity and employee development within a vibrant work culture. Located in the bustling Westfield Stratford City, employees enjoy a range of benefits including generous discounts, a supportive Employee Assistance Program, and unique perks like 'Life Leave' for important life events. With a commitment to diversity and inclusion, Urban Outfitters fosters a collaborative environment where team members can thrive and grow.
StudySmarter Expert Advice🤫
We think this is how you could land Urban Outfitters Sales Associate (Fixed Term) – Stratford, part-time in London
✨Tip Number 1
Get to know the Urban Outfitters vibe! Spend some time in the store, chat with staff, and soak up the atmosphere. This will help you understand what they value and how you can fit into their team.
✨Tip Number 2
When you go for your interview, be ready to show off your people skills. Think of examples where you've delivered great customer service or worked well in a team. They want to see that you can engage customers and contribute to the positive vibe!
✨Tip Number 3
Don’t just sit back after applying! Follow up on your application through our website. A quick message expressing your enthusiasm can really make you stand out from the crowd.
✨Tip Number 4
Be prepared to discuss your knowledge of current trends and products during the interview. Urban Outfitters loves someone who’s in the know, so brush up on their latest collections and be ready to share your thoughts!
We think you need these skills to ace Urban Outfitters Sales Associate (Fixed Term) – Stratford, part-time in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! Urban Outfitters values creativity and a positive vibe, so don’t be afraid to show us who you are and how you can contribute to that atmosphere.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experience, even if it’s not directly in retail. We want to see how your skills align with our VIBE philosophy and how you can enhance the store experience.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Working Men's College
✨Know the VIBE
Before your interview, get familiar with Urban Outfitters' VIBE philosophy. Understand how it shapes their customer interactions and store environment. This will help you demonstrate how you can contribute to that positive atmosphere during your chat.
✨Showcase Your People Skills
Since this role is all about engaging with customers, think of examples from your past experiences where you've delivered excellent service. Be ready to discuss how you can create a friendly and welcoming experience for shoppers.
✨Team Player Attitude
Urban Outfitters values teamwork, so be prepared to talk about how you’ve worked collaboratively in previous roles. Share specific instances where you’ve helped train peers or contributed to team goals, as this will show you’re a great fit for their culture.
✨Be Product Savvy
Brush up on current trends and products that Urban Outfitters offers. Being knowledgeable about their merchandise will not only impress your interviewers but also show that you're genuinely interested in the brand and ready to assist customers effectively.
