Service Support & Administration Coordinator

Service Support & Administration Coordinator

Full-Time 25000 - 32000 £ / year (est.) No working from home possible
Working for Hull City Council

At a Glance

  • Tasks: Provide customer-focused admin support and manage reception duties.
  • Company: Join Hull City Council, a community-focused organisation.
  • Benefits: Competitive salary and fantastic career development opportunities.
  • Other info: A supportive environment with opportunities for growth.
  • Why this job: Make a difference in your community while developing valuable skills.
  • Qualifications: Good IT skills and excellent communication abilities required.

The predicted salary is between 25000 - 32000 £ per year.

Working for Hull City Council is looking for a Service Support Assistant to join their team in the United Kingdom. This role involves providing customer-focused administrative support, including reception duties and using Workday effectively for training needs.

The ideal candidate will possess good IT skills, excellent communication abilities, and a commitment to delivering outstanding customer service across various functions. A competitive salary and great career development opportunities await.

Service Support & Administration Coordinator employer: Working for Hull City Council

Hull City Council is an excellent employer, offering a supportive work culture that prioritises employee development and community engagement. With a focus on delivering outstanding customer service, employees benefit from competitive salaries, comprehensive training opportunities, and a collaborative environment that fosters growth and innovation in the heart of the United Kingdom.

Working for Hull City Council

Contact Details:

Working for Hull City Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Support & Administration Coordinator

Tip Number 1

Make sure to research Hull City Council and understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! Since the role involves customer service, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.

Tip Number 3

Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to gain insights about the role and the work culture at Hull City Council.

Tip Number 4

Apply through our website for a smoother process! We want to make it easy for you to showcase your skills and get noticed by the hiring team.

We think you need these skills to ace Service Support & Administration Coordinator

Customer Service
Administrative Support
Reception Duties
Workday
IT Skills
Communication Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your relevant skills and experiences that match the job description. We want to see how your background aligns with the role of Service Support & Administration Coordinator, so don’t hold back on showcasing your customer service and IT skills!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with Hull City Council and how you can contribute to their team. We love seeing enthusiasm and a personal touch, so let your personality come through.

Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially in a role that involves administrative support. Avoid jargon and make sure your key points stand out!

Apply Through Our Website:We encourage you to apply directly through our website for the best experience. This way, you’ll ensure your application reaches us without any hiccups. Plus, you’ll find all the info you need about the role and our team!

How to prepare for a job interview at Working for Hull City Council

Know Your Stuff

Before the interview, make sure you understand Hull City Council's mission and values. Familiarise yourself with their services and how the role of Service Support & Administration Coordinator fits into the bigger picture. This will show your genuine interest in the position.

Show Off Your IT Skills

Since the job requires good IT skills, be prepared to discuss your experience with software like Workday. If you’ve used similar systems, share specific examples of how you navigated challenges or improved processes. This will demonstrate your capability and readiness for the role.

Communication is Key

Excellent communication abilities are a must for this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few scenarios where you successfully handled customer queries or resolved issues, as this will highlight your customer service skills.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow within the organisation.