Post Workflow Assistant/Delivery Driver

Post Workflow Assistant/Delivery Driver

Full-Time 24796 - 25583 £ / year (est.) No working from home possible
Working for Hull City Council

At a Glance

  • Tasks: Deliver and collect mail across the city while ensuring efficient document management.
  • Company: Hull City Council, a supportive and forward-thinking employer.
  • Benefits: Competitive salary, excellent pension, generous leave, and career development opportunities.
  • Other info: Diverse and inclusive workplace committed to employee wellbeing.
  • Why this job: Join a dynamic team and make a real difference in your community.
  • Qualifications: Valid driving licence and good organisational skills required.

The predicted salary is between 24796 - 25583 £ per year.

This is a Full Time, Permanent position.

ROLE AND PURPOSE

To provide an efficient and comprehensive city-wide mail and printed material distribution and collection service. To provide an efficient service within the Authority's Corporate Post Room including the sorting and delivering of incoming mail, as well as the preparation and sending of outgoing mail. To deliver a high quality document management system including preparation, scanning, referencing and administrative services to Revenues and Benefits and other Service Areas within Hull City Council.

PRINCIPAL ACCOUNTABILITIES:

  • Drive a van to deliver and collect internal mail to and from Council, School and other sites as directed. Collection of external mail from Council sites for processing within the Corporate Post Room for collection by the Councils external postal provider. Collect and deliver printed material from the Councils Print Unit to sites as directed.
  • Deliver a weekly postal bag to all elected members home or nominated address late Friday afternoon.
  • Undertake the effective operation of the Post Room including the sorting and dispatch of incoming and outgoing mail. Deliver and collect post from other departments within the City.
  • Undertake the timely secure opening, scanning and batching of all Revenues & Benefits incoming post/documents: ensuring that images produced are of quality and accurately referenced and forwarded to relevant teams. Ensure all priority documents are scanned and referenced on day of receipt. Scan documents for other departments as required.
  • Ensure original documents are authentic, appropriately verified, recorded and securely returned to the customer at the earliest opportunity. Ensure returned undelivered items of post containing original documents are checked and returned to the correct teams or sent back out via Recorded Delivery.
  • Collate cheques, cash and postal orders received in the post and securely deliver them to the Treasury Department.
  • Ensure that all necessary systems are kept updated in order for statistical information to be extracted to assist with the production of monitoring and performance reports.
  • Provide assistance and support to colleagues, giving guidance, direction and training on operational matters, in line with office practice and procedure to ensure a consistent approach is undertaken to service delivery.
  • Liaise with and develop good working relationships with both internal and external partners and customers.
  • The Health and Safety at Work etc. Act 1974 and associated legislation places responsibilities for health and safety on Hull City Council, as your employer and you as an employee of the council. In addition to the Councils overall duties, the post holder has personal responsibility for their own health, safety and wellbeing and that of other employees; additional and more specific responsibilities are identified in the Council’s Corporate H&S policy.

Compensation Grades: GRADES 3.

Pay Ranges: £24,796.00 - £25,583.00

Benefits of Working of Hull City Council:

  • A competitive salary
  • An excellent pension through the Local Government Pension Scheme (LGPS)
  • Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New Year period
  • Career development and learning experiences from a range of training courses and learning methods
  • Supportive and forward-thinking culture
  • Great career development opportunities

Please ensure that you complete and submit your application by midnight prior to the closing date. Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.

We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.

We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Post Workflow Assistant/Delivery Driver employer: Working for Hull City Council

Hull City Council is an excellent employer, offering a supportive and forward-thinking work culture that prioritises employee wellbeing and development. With competitive salaries, a robust pension scheme, and generous leave entitlements, employees can thrive both personally and professionally while contributing to the community in Hull. The council fosters an inclusive environment, encouraging individuals from diverse backgrounds to join and grow within the organisation.

Working for Hull City Council

Contact Details:

Working for Hull City Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Post Workflow Assistant/Delivery Driver

Get to Know Your Local Delivery Scene

Check out local delivery and logistics communities online, like forums or Facebook groups. You can pick up insider tips, learn about local job openings, and possibly uncover hidden gems before they even get advertised!

Consider Seasonal Trends

Delivery services often ramp up during holidays or big sales events. Keep an eye out for those seasonal job spikes! Even if you’re looking for a full-time role, this is a great way to get your foot in the door at companies like Working for Hull City Council.

Network with Delivery Pros

Try reaching out directly to people who work in delivery services, maybe connect with a driver or warehouse manager on LinkedIn. Ask them about their experience at companies like Working for Hull City Council and see if they know of any open positions or upcoming recruitment events.

Apply Directly Through Our Website

Don't forget to hit up the careers section on our website for positions at Working for Hull City Council. Applying directly can sometimes give you a better chance to stand out and show your enthusiasm for working in mail and parcel delivery services.

We think you need these skills to ace Post Workflow Assistant/Delivery Driver

Driving Skills
Mail Sorting
Document Management
Scanning and Referencing
Attention to Detail
Communication Skills
Customer Service

Some tips for your application 🫡

Highlight Your Driving Experience:In the mail and parcel delivery industry, having a clean driving record and a bit of driving experience is key. Make sure to showcase any relevant driving jobs you've had and don’t forget to mention your familiarity with local routes or GPS systems. This'll show Working for Hull City Council that you're ready to hit the road and deliver efficiently!

Show Your Customer Service Skills:Since you'll likely be interacting with customers directly, emphasise your customer service experience in your CV. If you've worked in retail or hospitality before, highlight how you handled customer queries and complaints. This is your chance to prove to Working for Hull City Council that you’re not just about deliveries but also about ensuring customers are happy!

Tailor Your CV and Cover Letter:When applying for a full-time role, tweak your CV and cover letter to fit the specifics of Post Workflow Assistant/Delivery Driver at Working for Hull City Council. Include keywords from the job description and explain why you're passionate about working in delivery services. Let them know you see this as more than just a job – it’s about being part of a reliable team that keeps things moving.

Don't Skip the Logistics Knowledge:Make sure to mention any experience or knowledge about logistics processes, like tracking packages or managing deliveries. If you've got any certificates related to logistics or transportation, flaunt them! This will help you stand out as a strong candidate who understands the ins and outs of the delivery world.

How to prepare for a job interview at Working for Hull City Council

Know Your Logistics

Familiarise yourself with the logistics industry, especially trends or challenges in mail and parcel delivery services. Be ready to discuss how you would handle issues like package tracking, delivery times, or customer service scenarios.

Safety First: Discuss Protocols

Since safety is super important in the delivery sector, be prepared to talk about safety protocols you’ve followed in past roles. Even if you don't have direct experience, demonstrating an understanding of safe handling and delivery practices can set you apart.

Show Us Your Customer Service Skills

One of the key aspects of delivery services is interaction with customers. Be prepared to showcase examples of how you’ve maintained excellent customer service, resolved complaints, or ensured that clients were satisfied with their deliveries.

Demonstrate Reliability and Time Management

As this is a full-time role, emphasise your reliability and time management skills. Think of specific instances where you managed your time effectively, perhaps while juggling multiple deliveries or meeting tight deadlines—these are the kind of stories that resonate well!