Early Help Administrator

These are Full Time, Permanent positions. Proposed Interview Dates are 20th & 21st July 2026.

ROLE AND PURPOSE

To perform reception duties and provide administrative support to the Early Help Teams across a locality area and be responsible for disseminating information about Children’s Centres and other Early Help services within the area. To work flexibly across the locality to meet the needs of the service.

If the postholder requires a Standard or Enhanced DBS disclosure the candidate is required to declare full details of everything on their criminal record unless the conviction/s and/or caution/s are considered “protected” in line with filtering rules for DBS checks.

PRINCIPAL ACCOUNTABILITIES:

• To promote and safeguard the welfare of children and young people.
• Undertakes clerical duties of a non-routine nature which may involve information/materials of a confidential nature (such as personal records), which may require a degree of interpretation and initiative.
• Use IT equipment to the extent of manipulating programs, instigating ad hoc enquiries or utilising training with reference to operating manuals.
• Advises staff and members of the public by providing and explaining information. Seeks alternative sources of assistance/information when necessary.
• Services meetings as required, which involves taking and preparing minutes and undertaking any follow-up action.
• Collects, collates and prepares information, data and statistics, ensuring accurate and timely inputting into Liquid Logic and other IT systems.
• Prepares and sends letters and reports on routine matters.
• Collects, balances and banks cash, issues receipts when necessary.
• Prepares and issues orders for goods, services and equipment. Checks deliveries and initials goods received. Responsible for financial and procurement transactions using the Corporate system.
• Assists with supervision and training of junior staff and volunteers when required.
• Manages Early Help promotional activities and marketing ie, Facebook, texting service, emails, newsletters, timetables, posters and noticeboards, ensuring they are accurate and up to date, promoting excellent customer services and working in partnership with parents and children.
• To meet, greet and communicate effectively with visitors, families, and professionals who use the centres.
• Performs such other duties as reasonably correspond to the general character of the post and are commensurate with its level of responsibility.
• The Health and Safety at Work etc. Act 1974 and associated legislation places responsibilities for health and safety on Hull City Council, as your employer and you as an employee of the council. In addition to the Councils overall duties, the post holder has personal responsibility for their own health, safety and wellbeing and that of other employees; additional and more specific responsibilities are identified in the Council’s Corporate H&S policy.

Benefits of Working of Hull City Council:

• A competitive salary
• An excellent pension through the Local Government Pension Scheme (LGPS)
• Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period
• Career development and learning experiences from a range of training courses and learning methods
• Supportive and forward-thinking culture
• Great career development opportunities

Please ensure that you complete and submit your application by midnight prior to the closing date. Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.

We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.

We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Online searches, including social media, may be carried out as part of the recruitment process.