Business Support Officer

This is a Full Time Permanent Position.

ROLE AND PURPOSE

To provide an efficient, accurate and responsive professional practice customer focused administration support to the Town Clerk’s Office ensuring compliance with procedures and practices to support the delivery of efficient front line services.

PRINCIPAL ACCOUNTABILITIES:

• To promote and safeguard the welfare of children, young people and/or vulnerable adults.
• To ensure excellent customer service meets customer promises and service standards of Town Clerk’s Office by providing a high quality and efficient general administration support service, communicating with members of the public and internal and external agencies to ensure best service is delivered.
• Maintain financial systems, monitoring revenue and capital budgets and holding/suspense accounts, ensuring the integrity of all financial information with regard to accurate and timely posting of income and expenditure.
• Supply a wide range of financial information on a regular and ad-hoc basis to managers, budget-holders and senior finance staff to enable the effective financial management and control of the Company’s finances in line with financial policies, regulations and contractual commitments.
• To assist in the monitoring and review of financial operations and processes and make recommendations for improvements to systems and procedures where necessary to improve the use of resources and the adequacy of internal controls and assist the delivery of financial guidance and training if required.
• Assist in the production of the Company’s annual accounts and statutory returns and contribute to the production of the Council’s annual accounts by ensuring that all necessary expenditure and income is correctly accounted for in line with accounting guidelines.
• To be a credible initial point of contact for financial queries, with only the more complex ones being referred to the line manager for advice and resolution where necessary.
• Undertake a range of administration duties of a routine and complex nature involving highly sensitive and confidential information and requires a degree of interpretation and initiative.
• Maintains specific databases, inputting and extracting data, assisting with the validation of data. Responsible for maintaining up to date, accurate and quality data on appropriate systems. Creating, collating, distributing and requests for service to enable the delivery of frontline services.
• Services routine and complex and/or statutory meetings which are frequently of a highly confidential and sensitive nature and undertakes any follow up actions as required.
• Undertakes document processing functions including the preparation and production of complex material/documents in a creative, professional style using a range of software packages and initiates routine correspondence.
• Processes requests for goods and services following procurement procedures. Verifies deliveries resolves discrepancies as necessary and updates records. Prepares and processes financial documents for payment including grants and external funded projects.
• Processes a range of authorised cash transactions (including imprest accounts, cash and cheque income, cash payments and service users’ personal monies). Maintains and reconciles associated records.
• Maintains a range of confidential filing systems including sensitive personal information, involving creation, updating/tracking, retrieval, archiving and destruction in accordance with statutory and departmental requirements.
• Assists Team members, Managers and Assistant City Manager’s with any appropriate work requests including diary management. Allocate, organise and prioritise their work to meet departmental requirements.
• The Health and Safety at Work etc. Act 1974 and associated legislation places responsibilities for health and safety on Hull City Council, as your employer and you as an employee of the council. In addition to the Councils overall duties, the post holder has personal responsibility for their own health & safety and that of other employees; additional and more specific responsibilities are identified in the Council’s Corporate H&S policy.

Benefits of Working of Hull City Council:

• A competitive salary
• An excellent pension through the Local Government Pension Scheme (LGPS)
• Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period
• Career development and learning experiences from a range of training courses and learning methods
• Supportive and forward-thinking culture
• Great career development opportunities

Please ensure that you complete and submit your application by midnight prior to the closing date. Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.

We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.

We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.