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For Companies At a Glance
- Tasks: Drive business growth and build relationships with employers to support working parents.
- Company: Join a leading charity advocating for working families in the UK.
- Benefits: Flexible part-time hours, remote work, and a chance to make a real difference.
- Why this job: Be part of a mission-driven team that champions work-life balance for millions.
- Qualifications: 5+ years in business development with a passion for client service.
- Other info: Diverse and inclusive workplace welcoming all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Working Families is the UK’s national charity for working parents and carers. Our mission is to remove the barriers that people with caring responsibilities face in the workplace. We provide free legal advice to parents and carers on their rights at work. We give employers the tools they need to support their people while creating a flexible, high-performing workforce. And we advocate on behalf of the UK’s 13 million working parents and three million unpaid working carers, influencing policy through campaigns informed by ground-breaking research.
About the role
We are looking for an experienced Business Development and Relationship Manager to join our Employer Services team, responsible for recruiting and account managing employer members and Family Friendly Workplaces (FFW) Certification clients and selling training and consultancy products and services, generating income for the charity.
Contract type: 12 month fixed term contract (maternity cover), part-time, mainly from home
Working pattern: 22.5 hours/3 days per week. We are happy to talk flexible working!
Essential Duties and Responsibilities
- Research and identify new business opportunities and markets
- Create and convert a strong pipeline of new business opportunities ensuring sales targets and KPIs are met
- Establish and maintain strong relationships with organisations to ensure client retention and further business opportunities, ensuring renewal targets are met and exceeded where possible
- Provide excellent customer service and manage the delivery of membership and FFW certification
- Keep abreast of industry developments and market trends
- Participate in running a programme of virtual and face-to-face Working Families employer events
- Deliver employer-focused services, e.g. FFW certification, policy reviews, Best Practice Awards, Top Employers Benchmark, National Work Life Week, and other employer campaigns
- Contribute to the development of employer products, services, and resources
- Present, attend and network at external virtual and face-to-face events
General Responsibilities
- Keep abreast of industry developments and market trends
- Participate in monthly staff meetings
- Adhere to Working Families’ policies and procedures
- Represent Working Families externally to help promote and maintain Working Families’ profile
- Support and take part in fundraising activities for Working Families
- Contribute to the wider Working Families team, undertaking any other reasonable duties as directed
Essential experience / skills / knowledge
- At least 5 years’ experience working with businesses/organisations in new business development roles
- A proven track record of success in business to business sales
- Passionate about excellent client service with proactive, customer-centric attitude
- Ability to cope with conflicting demands and prioritise tasks to meet strict KPIs
- Commercially aware with good business acumen and financial awareness
- Engaging and succinct writing skills, excellent oral communication skills and experience of using a CRM
- Ability to pitch and present services and/or products to generate sales
- Proven experience of establishing rapport, credibility, and collaborative relationships with business customers, partners, and stakeholders
- Success in working independently and as part of a team
- Commitment to Working Families Objectives and Values (Collaborative, Practical, Inclusive, Driven)
Desirable qualifications and experience
- Good understanding of HR and equality, diversity and inclusion issues
- Experience working in the charity or not-for-profit sector
- Educated to degree level
Right to Work
Working Families is unable to sponsor work permits or visas. All candidates must have the right to work in the UK.
Diversity
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic candidates as these groups are currently under-represented in our workforce.
If you are interested, please apply here - applications will only be accepted via this link:
Seniority level: Mid-Senior level
Employment type: Contract
Job function: Sales and Business Development
Industries: Civic and Social Organizations
Business Development & Relationship Manager employer: Working Families
Contact Detail:
Working Families Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development & Relationship Manager
✨Tip Number 1
Networking is key! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential employers on LinkedIn. Remember, it’s all about building those relationships!
✨Tip Number 2
Show your passion for the cause! When you’re chatting with potential employers, make sure to express your enthusiasm for supporting working parents and carers. This will help you stand out as someone who truly aligns with their mission.
✨Tip Number 3
Prepare for interviews by researching the organisation thoroughly. Know their services, recent campaigns, and how they support businesses. This will not only impress them but also help you tailor your responses to show you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to follow our process. Good luck!
We think you need these skills to ace Business Development & Relationship Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Development & Relationship Manager role. Highlight your relevant experience in business development and client management, and show us how you align with our mission at Working Families.
Showcase Your Achievements: We want to see your successes! Include specific examples of how you've met or exceeded sales targets in previous roles. Use numbers and metrics where possible to demonstrate your impact and effectiveness in business development.
Be Personable and Engaging: Your writing should reflect your personality! We’re looking for engaging and succinct communication skills. Make sure your application feels warm and inviting, as building relationships is key in this role.
Apply Through Our Website: Don’t forget to apply through our official link! This helps us keep track of applications and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Working Families
✨Know Your Stuff
Before the interview, dive deep into Working Families' mission and values. Understand their work with parents and carers, and be ready to discuss how your experience aligns with their goals. This shows genuine interest and helps you connect your background to their needs.
✨Showcase Your Sales Skills
Prepare specific examples of your past successes in business development and relationship management. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how you met or exceeded sales targets and built strong client relationships.
✨Be Ready to Discuss Trends
Stay updated on industry developments related to HR, equality, diversity, and inclusion. Be prepared to share your insights on current trends and how they could impact Working Families. This demonstrates your commercial awareness and commitment to their objectives.
✨Engage and Ask Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and future projects. This not only shows your enthusiasm but also helps you gauge if the organisation is the right fit for you.