Telephone Account Manager in Worcester

Telephone Account Manager in Worcester

Worcester Full-Time 40000 - 45000 £ / year (est.) Home office (partial)
Workforce

At a Glance

  • Tasks: Build and manage broker relationships to drive new business growth.
  • Company: Join SJL Insurance, a dynamic player in the insurance industry.
  • Benefits: Gain valuable industry expertise and enjoy a supportive team environment.
  • Other info: Opportunity for ongoing professional development and career advancement.
  • Why this job: Kickstart your career in a fast-paced role with real impact on business development.
  • Qualifications: Sales or customer service experience is a plus; strong communication skills are essential.

The predicted salary is between 40000 - 45000 £ per year.

SJL Insurance is seeking a Telephone Account Manager to join its Broker Development team. While previous insurance experience is desirable, it is not essential. This is an exciting opportunity to join a dynamic Business Development environment, supporting the continued growth of our broker relationships. The role offers excellent exposure to financial lines, alongside the chance to build strong market knowledge and develop valuable industry expertise for candidates with the right skills and ambition.

As a Telephone Account Manager, you will:

  • Proactively build, develop, and manage broker relationships to promote SJL’s proposition and generate new business in line with agreed targets.
  • Drive growth in new business enquiries across the broker panel.
  • Utilise strong telephone-based relationship management skills to clearly communicate SJL’s offering and align it to clients’ needs.
  • Maintain accurate and up-to-date records within the SJL Broker CRM system, capturing key data and insights across a range of metrics.
  • Support the Broker Development Manager in identifying and developing growth opportunities within the existing broker panel.
  • Re-engage dormant brokers to increase lead generation and expand SJL’s reach across the UK.

Essential Experience & Attributes:

  • Proven ability to manage and liaise with brokers across multiple stages and tasks simultaneously.
  • Strong team player with the confidence to work independently when required.
  • Proficient in Microsoft Office (Word, Excel) and quick to learn new systems and technologies.
  • Excellent verbal communication skills, with the ability to engage effectively with businesses over the phone.
  • Self-motivated, proactive, and enthusiastic, with a collaborative approach to work.
  • Demonstrable experience in sales and/or customer service environments.
  • High level of attention to detail, with strong written and verbal accuracy and organisational skills.
  • Effective workload management, with the ability to prioritise tasks and meet deadlines consistently.
  • Strong written communication skills, including the ability to produce clear and professional letters, emails, and reports.
  • Confident communicator across multiple channels, including telephone, written correspondence, and face-to-face interaction.
  • Solid understanding of a broad range of insurance products and current market conditions.
  • Working knowledge of FCA regulations, as well as GDPR and IDD requirements.
  • Familiarity with internal IT systems and insurance quotation platforms.
  • Commitment to ongoing professional development and continuous learning.

Telephone Account Manager in Worcester employer: Workforce

Join a dynamic team that values innovation and collaboration, where your role as a Recruiter will directly impact the growth of our manufacturing, engineering, and hospitality sectors. We offer competitive salaries, a supportive work culture, and ample opportunities for professional development, all set in a vibrant location that fosters creativity and teamwork. Experience the satisfaction of making meaningful connections while enjoying a workplace that prioritises employee well-being and success.

Workforce

Contact Details:

Workforce Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Telephone Account Manager in Worcester

Leverage Your Network

In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!

Show Your Skills Through Real-World Results

When targeting a full-time role like Telephone Account Manager at Workforce, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!

Engage with Sales Communities

Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.

Direct Applications Matter

While we all know the online application route, consider sending direct applications to companies you admire, including Workforce. Tailor your message to explain why you’re drawn to them and how you can contribute as a Telephone Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!

We think you need these skills to ace Telephone Account Manager in Worcester

Broker Relationship Management
Sales Experience
Customer Service Skills
Verbal Communication Skills
Written Communication Skills
Attention to Detail
Organisational Skills

Some tips for your application 🫡

Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!

Tailor Your Message for Workforce:When writing your cover letter, make sure to tailor your message specifically for Workforce. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!

Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!

Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!

How to prepare for a job interview at Workforce

Know Your Sales Methodologies

Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Workforce that you understand the role and can hit the ground running in the sales game.

Demonstrate Your Deal-Making Skills

Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Workforce that you’re not just about numbers but also about building lasting connections in business development.

Prepare for Role-Play Scenarios

In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!

Align Your Goals with the Company’s Vision

Take a moment to reflect on how your career ambitions align with Workforce’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.