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- Tasks: Assist customers with inquiries and handle administrative tasks related to gas supply.
- Company: Independent energy company in Hinckley with a focus on real conversations.
- Benefits: Competitive salary up to £17,300 and several holidays included.
- Why this job: Join a supportive team and make a difference in customer service.
- Qualifications: Strong PC skills and excellent communication abilities.
- Other info: Potential for the role to become permanent.
The predicted salary is between 15500 - 18000 £ per year.
An independent energy company in Hinckley is seeking a Customer Service Advisor for maternity cover. The role involves responding to customer inquiries and administrative tasks related to gas supply.
Ideal candidates will possess strong PC skills and communication abilities.
A competitive salary of up to £17,300 and several holidays are included. This position has the potential to become permanent.
Customer Service Advisor: Maternity Cover with Real Conversations in Hinckley employer: Workforce
Contact Detail:
Workforce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor: Maternity Cover with Real Conversations in Hinckley
✨Tip Number 1
Make sure you know the company inside out! Research their values and recent news. This will help us tailor our conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your communication skills! Role-play common customer service scenarios with a friend or family member. This will boost our confidence and prepare us for real-life interactions.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer us for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Customer Service Advisor: Maternity Cover with Real Conversations in Hinckley
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about responding to customer inquiries, make sure your application highlights your communication abilities. Use clear and concise language to demonstrate how you can effectively engage with customers.
Tailor Your CV: We want to see how your experience aligns with the Customer Service Advisor role. Don’t just send a generic CV; tweak it to showcase relevant skills and experiences that match the job description. It’ll make you stand out!
Be Honest About Your PC Skills: The job requires strong PC skills, so be upfront about your proficiency. If you’ve got experience with specific software or tools, mention them! We appreciate transparency and want to know what you bring to the table.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the easiest way for us to review your application and get back to you. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Workforce
✨Know Your Stuff
Before the interview, make sure you understand the basics of the energy sector and the specific services the company offers. Brush up on common customer service scenarios related to gas supply, as this will show your interest and preparedness.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to prepare answers to common questions about handling difficult customers or resolving complaints, so you can demonstrate your skills effectively.
✨Get Familiar with Tech
As the job requires strong PC skills, be ready to discuss your experience with relevant software or tools. If you know any specific systems used in customer service, mention them. This will highlight your technical proficiency and readiness for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
