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For Companies At a Glance
- Tasks: Make pre-arrival calls to hotels and ensure guest arrangements are perfect.
- Company: Join a busy call centre team with a supportive atmosphere.
- Benefits: Full training provided, Monday to Friday hours, and a dynamic work environment.
- Why this job: Perfect for those who thrive in fast-paced settings and love helping others.
- Qualifications: Good communication skills and the ability to work well in a team.
- Other info: Opportunity to develop your skills in a vibrant office setting.
The predicted salary is between 22000 - 26000 £ per year.
Location: Near Spalding
Hours: 40 hours per week – Monday - Friday 10:00am – 6:00pm
We are recruiting on behalf of our client for a Reservations Agent to join their busy call centre team. This is a full-time, office-based role working Monday to Friday.
The Role
The successful candidate will be responsible for making Pre-Arrival Calls to hotels to ensure all arrangements are in place for incoming guests, typically 150–200 calls per day, depending on workload.
The Successful Candidate Will
- Have good written, verbal and listening skills
- Be able to work efficiently as part of a team and support colleagues
- Be adaptable within the working environment
- Be able to work under pressure in a fast-paced environment
- Be able to use their own initiative when required
- Have an excellent telephone manner
Full training will be provided.
To Apply
If you would like to apply for this role, please email your CV in a Microsoft Word document to jessie@workforceunlimited.com, telephone 01205 355899, or call into our Boston office for more information.
Reservations Agent – Full Time, Monday to Friday in Spalding employer: Workforce Unlimited
Contact Detail:
Workforce Unlimited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Agent – Full Time, Monday to Friday in Spalding
✨Tip Number 1
Make sure you know the company inside out before your interview. Research their values, mission, and any recent news. This will help us show that you're genuinely interested in the role and can fit right into their team.
✨Tip Number 2
Practice your phone skills! Since this role involves making a lot of calls, we recommend doing mock calls with friends or family. This will help you feel more confident and sound professional when it’s your turn to chat with potential employers.
✨Tip Number 3
Be ready to showcase your adaptability. Think of examples from your past experiences where you’ve had to think on your feet or handle pressure. We want to see that you can thrive in a fast-paced environment like the one described in the job ad.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Reservations Agent – Full Time, Monday to Friday in Spalding
Some tips for your application 🫡
Craft a Catchy CV: Make sure your CV stands out! Highlight your relevant experience and skills, especially those related to communication and teamwork. We want to see how you can shine in a busy call centre environment.
Tailor Your Cover Letter: Don’t just send a generic cover letter. Tailor it to the Reservations Agent role! Mention why you’re excited about this position and how your skills match what we’re looking for. Show us your personality!
Proofread, Proofread, Proofread!: Before hitting send, give your application a thorough check. Spelling and grammar mistakes can be a big turn-off. We want to see that you pay attention to detail, especially in written communication.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, and it helps us keep track of your application. Plus, you’ll be one step closer to joining our awesome team!
How to prepare for a job interview at Workforce Unlimited
✨Know the Role Inside Out
Before your interview, make sure you understand what a Reservations Agent does. Familiarise yourself with the responsibilities, like making pre-arrival calls and handling 150-200 calls a day. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role requires excellent verbal and written skills, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past roles or situations. Remember, a good telephone manner is key!
✨Demonstrate Team Spirit
Being part of a busy call centre team means collaboration is essential. Think of times when you've worked well with others and be ready to share those experiences. Highlighting your adaptability and support for colleagues will make you stand out.
✨Prepare for Pressure
This job can be fast-paced, so be ready to discuss how you handle stress and work efficiently under pressure. Consider sharing specific examples where you've thrived in a similar environment, showcasing your ability to use your initiative when needed.