Customer Service / First Line Support - Temporary
We are recruiting for a temporary position for a well-established Boston-based company.
About the Role
You’ll be joining a busy and friendly team, handling a high volume of inbound calls from customers. This role requires excellent communication skills, strong attention to detail and the ability to work effectively under pressure to meet deadlines.
Key Responsibilities
- Answering and managing customer calls with professionalism and care
- Maintaining accurate records and ensuring information is logged correctly
- Working to deadlines and supporting colleagues to achieve team goals.
What We’re Looking For:-
- Strong communication and customer service skills
- Accuracy and attention to detail
- Ability to prioritise tasks in a busy environment
- A positive, proactive and solution-focused approach
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Customer Service/First Line Customer Support in Boston employer: Workforce Unlimited
WorkForce Unlimited is an excellent employer that values its employees by fostering a supportive and dynamic work culture in the vibrant Austinville area. With opportunities for professional growth and development, employees are encouraged to enhance their skills while enjoying a collaborative environment that prioritises work-life balance and employee well-being.
