At a Glance
- Tasks: Be the friendly face of our organization, welcoming visitors and managing calls.
- Company: Join a supportive team dedicated to creating a professional environment for all.
- Benefits: Enjoy 38 days of annual leave, private healthcare, and a company pension scheme.
- Why this job: Make a difference by engaging with diverse individuals and supporting young people in need.
- Qualifications: GCSEs in Maths & English, plus experience in reception or admin roles required.
- Other info: Must pass a pre-employment check for safeguarding vulnerable groups.
The predicted salary is between 23803 - 26500 £ per year.
Personal Specification: Receptionist (RN/1124) We are seeking a proactive and friendly Receptionist to join our team. The successful candidate will be the first point of contact for visitors and callers, playing a key role in ensuring a welcoming and professional environment. This role involves a blend of front-desk responsibilities, administrative support, and engagement with trainees, staff, and employers. CRITERIA Essential Criteria Grade A*-C in GCSE Maths & English or equivalent. Previous experience in a busy reception or administrative role. Excellent communication and interpersonal skills, with a friendly and professional telephone manner. Strong organisational skills, with the ability to manage multiple tasks and prioritise effectively. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with database systems. Desirable Criteria A minimum Level 3 qualification or above in Business Administration. Current driving license and access to own vehicle. Applicants for this post must have good organisational, administrative and communication skills, an adaptable personality and an understanding of the particular needs and problems of young people from marginalised backgrounds and/or with disabilities. The successful candidate will be required to satisfy a pre-employment check undertaken by Assess NI in accordance with the Safeguarding Vulnerable Groups (NI) Order 2007. Benefits Salary: £23,803.20 (reviewed annually in April). A Christmas and Summer Discretionary Award is also paid (dependant on the organisation making a surplus). Private Healthcare Private Healthcare for all staff. Holidays: 38 days annual leave (runs January to December). Pension: Company pension scheme Death in service benefit. Health & Wellbeing Activities: We also hold a range of health & wellbeing events within the academic calendar to support your physical, psychological and social wellbeing including an annual staff residential. 1 Month full occupational sick pay. Closing Date:Friday 21st Skills: Reception Administrator Customer Service Business Administration Receptionist
Receptionist employer: Workforce Training Services
Contact Detail:
Workforce Training Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to showcase your previous experience in busy reception or administrative roles during the interview. Highlight specific examples of how you managed multiple tasks and maintained a professional environment.
✨Tip Number 2
Demonstrate your excellent communication skills by preparing to engage in friendly and professional conversations. Practice common scenarios you might encounter as a receptionist, such as handling inquiries or directing visitors.
✨Tip Number 3
Familiarize yourself with Microsoft Office Suite, especially Word, Excel, and Outlook. Being able to discuss your proficiency and any relevant projects you've completed using these tools can set you apart from other candidates.
✨Tip Number 4
Show your understanding of the needs of young people from marginalized backgrounds. Be prepared to discuss how your adaptable personality and empathy can contribute to creating a welcoming environment for all visitors.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in busy reception or administrative roles. Emphasize your communication skills and any relevant qualifications, especially in Business Administration.
Craft a Strong Cover Letter: Write a cover letter that showcases your friendly and professional demeanor. Mention specific examples of how you've managed multiple tasks effectively and your proficiency with Microsoft Office Suite.
Highlight Relevant Skills: In your application, clearly outline your organisational skills and ability to engage with diverse groups, particularly young people from marginalised backgrounds. This will demonstrate your understanding of the role's requirements.
Proofread Your Application: Before submitting, carefully proofread your application for any errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for a receptionist role.
How to prepare for a job interview at Workforce Training Services
✨Show Your Friendly Side
As a receptionist, you'll be the first point of contact for visitors and callers. Make sure to convey your friendly and professional demeanor during the interview. Practice a warm greeting and maintain a positive attitude throughout.
✨Demonstrate Your Organizational Skills
Highlight your ability to manage multiple tasks effectively. Prepare examples from your previous experience where you successfully prioritized tasks in a busy environment, showcasing your strong organizational skills.
✨Communicate Clearly
Excellent communication is key for this role. During the interview, focus on articulating your thoughts clearly and concisely. Be prepared to discuss how you've handled difficult conversations or situations in the past.
✨Familiarize Yourself with Microsoft Office
Since proficiency in Microsoft Office Suite is essential, brush up on your skills before the interview. Be ready to discuss how you've used these tools in previous roles, particularly in managing administrative tasks.