At a Glance
- Tasks: Manage customer accounts, process orders, and support sales activities.
- Company: Join a growing manufacturing business in the construction and industrial sectors.
- Benefits: Competitive salary, bonus scheme, 25 days leave, and training opportunities.
- Other info: Enjoy a dynamic office environment with great career growth potential.
- Why this job: Build relationships and make a real impact on customer satisfaction.
- Qualifications: Experience in sales, customer service, or account management is preferred.
The predicted salary is between 29000 - 29000 £ per year.
Location: Office-Based Role - West Bromwich B70
Salary: Up to £29,000 plus Company Bonus Scheme
Hours: 8:30am - 4:30pm Monday – Thursday & 8:30 - 4pm Friday
We are currently recruiting for an Internal Sales Executive to join a well-established and growing manufacturing business operating within the construction, infrastructure, and industrial sectors. This is an excellent opportunity for someone with customer service, sales support, account management, or internal sales experience who enjoys building relationships, providing exceptional customer service, and supporting business growth.
As an Internal Sales Executive, you'll be responsible for managing customer accounts, processing orders, handling enquiries, and supporting sales activity through regular customer engagement. You'll work closely with customers, external sales teams, transport providers, and internal departments to ensure a seamless customer experience from enquiry through to delivery.
Benefits
- Competitive Salary & Companywide bonus scheme
- 25 days annual leave
- Festive shutdown at Christmas
- Service and recognition awards
- Training and development opportunities
- Company Pension
- Life Assurance 4x salary
- Discounted Gym Membership
- Enhanced family friendly policies
- Free annual flu vaccination vouchers
- Employee assistance programme which includes a 24/7 virtual GP
- Cash health plan
- Free home cyber security training
- Cycle to work scheme
- Free onsite parking
Key Responsibilities
- Process customer orders and ensure they progress through to dispatch
- Handle customer enquiries relating to stock availability, pricing, and delivery
- Build strong relationships with customers through regular communication
- Conduct outbound calls to existing and inactive customers to identify opportunities and promote products
- Prepare and issue customer quotations
- Support the external sales team with account and quotation information
- Organise transport for specialist deliveries where required
- Resolve delivery and order issues efficiently, escalating where appropriate
- Liaise with manufacturing, logistics, and other internal departments to support customer requirements
- Maintain accurate customer records using CRM and order management systems
What We're Looking For
- Previous experience in internal sales, customer service, account management, sales support, or office administration
- Strong communication and relationship‑building skills
- Confident telephone manner
- Good IT skills, including Microsoft Office
- Experience using CRM systems would be advantageous
- Highly organised with the ability to prioritise workloads effectively
- Team player with a proactive and flexible approach
- Someone who enjoys delivering excellent customer service and going the extra mile
Internal Sales Executive in West Bromwich employer: Workforce Staffing
Join a thriving manufacturing business in West Bromwich as an Internal Sales Executive, where you'll enjoy a competitive salary and a generous bonus scheme alongside 25 days of annual leave. Our supportive work culture prioritises employee growth through training and development opportunities, while our comprehensive benefits package includes enhanced family-friendly policies and wellness initiatives, ensuring a rewarding and fulfilling career path in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Executive in West Bromwich
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in customer service and sales support. Highlight how you've built relationships and resolved issues in the past.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Internal Sales Executive in West Bromwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Internal Sales Executive role. Highlight your experience in customer service, sales support, or account management, and don’t forget to showcase those strong communication skills we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your previous experiences make you a perfect fit. Remember to mention your ability to build relationships and provide exceptional customer service.
Show Off Your IT Skills:Since we value good IT skills, especially with Microsoft Office and CRM systems, make sure to mention any relevant experience. If you’ve used these tools before, give us some examples of how they helped you in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Workforce Staffing
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Research their role in the construction and industrial sectors. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Prepare examples from your previous experience that highlight your customer service and sales support skills. Think of specific situations where you built strong relationships or resolved issues efficiently. This will demonstrate your ability to excel as an Internal Sales Executive.
✨Practice Makes Perfect
Rehearse common interview questions related to internal sales and customer engagement. Practising with a friend or in front of a mirror can help you refine your answers and improve your confidence during the actual interview.
✨Ask Smart Questions
At the end of the interview, be ready to ask insightful questions about the company culture, team dynamics, or growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
