At a Glance
- Tasks: Manage customer accounts, process orders, and support sales activities.
- Company: Join a growing manufacturing business in the construction and industrial sectors.
- Benefits: Competitive salary, bonus scheme, 25 days leave, and gym discounts.
- Other info: Enjoy training opportunities and a dynamic workplace with great career growth.
- Why this job: Build relationships and make a real impact in a supportive team environment.
- Qualifications: Experience in sales, customer service, or account management is preferred.
Location: Office-Based Role - West Bromwich B70
Salary: Up to £29,000 plus Company Bonus Scheme
Hours: 8:30am - 4:30pm Monday - Thursday & 8:30 - 4pm Friday
We are currently recruiting for an Internal Sales Executive to join a well-established and growing manufacturing business operating within the construction, infrastructure, and industrial sectors. This is an excellent opportunity for someone with customer service, sales support, account management, or internal sales experience who enjoys building relationships, providing exceptional customer service, and supporting business growth.
As an Internal Sales Executive, you'll be responsible for managing customer accounts, processing orders, handling enquiries, and supporting sales activity through regular customer engagement. You'll work closely with customers, external sales teams, transport providers, and internal departments to ensure a seamless customer experience from enquiry through to delivery.
Benefits:
- Competitive Salary & Companywide bonus scheme
- 25 days annual leave
- Festive shutdown at Christmas
- Service and recognition awards
- Training and development opportunities
- Company Pension
- Life Assurance 4x salary
- Discounted Gym Membership
- Enhanced family friendly policies
- Free annual flu vaccination vouchers
- Employee assistance programme which includes a 24/7 virtual GP
- Cash health plan
- Free home cyber security training
- Cycle to work scheme
- Free onsite parking
Key Responsibilities:
- Process customer orders and ensure they progress through to dispatch
- Handle customer enquiries relating to stock availability, pricing, and delivery
- Build strong relationships with customers through regular communication
- Conduct outbound calls to existing and inactive customers to identify opportunities and promote products
- Prepare and issue customer quotations
- Support the external sales team with account and quotation information
- Organise transport for specialist deliveries where required
- Resolve delivery and order issues efficiently, escalating where appropriate
- Liaise with manufacturing, logistics, and other internal departments to support customer requirements
- Maintain accurate customer records using CRM and order management systems
What We're Looking For:
- Previous experience in internal sales, customer service, account management, sales support, or office administration
- Strong communication and relationship-building skills
- Confident telephone manner
- Good IT skills, including Microsoft Office
- Experience using CRM systems would be advantageous
- Highly organised with the ability to prioritise workloads effectively
- Team player with a proactive and flexible approach
- Someone who enjoys delivering excellent customer service and going the extra mile
Internal Sales Executive in West Bromwich employer: Workforce Staffing Ltd
Join a dynamic and supportive team at our well-established manufacturing business in West Bromwich, where your role as an Internal Sales Executive will be pivotal in driving customer satisfaction and business growth. We offer a competitive salary, generous benefits including a company bonus scheme, extensive training and development opportunities, and a vibrant work culture that values teamwork and recognition. With a focus on employee well-being and a range of perks such as discounted gym memberships and enhanced family-friendly policies, we are committed to fostering a rewarding environment for all our staff.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Executive in West Bromwich
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! Prepare a brief introduction about yourself that highlights your relevant experience in sales and customer service. Keep it engaging and confident to make a great first impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and potentially a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Internal Sales Executive in West Bromwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service and sales support experience, as these are key for the Internal Sales Executive role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for this position. Share specific examples of how you've built relationships and provided exceptional customer service in previous roles.
Show Off Your Communication Skills:Since strong communication is crucial for this role, ensure your application is clear and concise. Use a friendly tone that reflects your personality while maintaining professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process.
How to prepare for a job interview at Workforce Staffing Ltd
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Research their role in the construction and industrial sectors, and be ready to discuss how your experience aligns with their needs.
✨Show Off Your Communication Skills
As an Internal Sales Executive, strong communication is key. Practice articulating your thoughts clearly and confidently. Prepare examples of how you've built relationships and handled customer enquiries in the past.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage your workload and prioritise tasks. Share specific instances where your organisational skills helped resolve issues or improve customer satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest and helps you assess if it's the right fit for you. Consider asking about their approach to customer service or how they support their sales teams.
