At a Glance
- Tasks: Manage international customer orders and ensure accurate export documentation.
- Company: Join a dynamic team in West Bromwich with a focus on global trade.
- Benefits: Enjoy 25 days leave, bonuses, pension, and career development opportunities.
- Why this job: Be a key player in international sales and make a real impact.
- Qualifications: Experience with export documentation and strong organisational skills required.
- Other info: Great workplace culture with health benefits and flexible policies.
The predicted salary is between 25000 - 28000 £ per year.
Location: West Bromwich B70
Contract: Full Time | Permanent
Salary: £25,000 - £28,000
The Export Sales Administrator will be responsible for managing international customer orders, ensuring all export documentation is completed accurately, and maintaining high service standards. You will support International Sales Managers while acting as a key contact for customers and logistics providers.
Benefits:
- 25 days annual leave plus Christmas shutdown
- Company bonus scheme
- Pension scheme
- Life assurance (4x salary)
- Training and career development opportunities
- Recognition and long-service awards
- Discounted gym membership
- Enhanced family-friendly policies
- Employee Assistance Programme including 24/7 GP access
- Cash health plan
- Cycle to work scheme
- Free flu vaccinations
- Free onsite parking
- Home cyber security training
Key Responsibilities:
- Process customer orders using internal systems and ensure orders are completed within agreed timeframes
- Check stock availability and resolve customer queries including credits and debits
- Act as a key point of contact for customers, international sales teams, and transport providers
- Manage orders from receipt through to dispatch
- Prepare and verify export shipping documentation and invoices
- Arrange transport collections and coordinate deliveries
- Ensure compliance with international export regulations and customs requirements
- Liaise with internal departments including manufacturing, assembly, and dispatch teams
- Support Sales Managers with customer enquiries relating to stock, pricing, and product information
- Maintain accurate records of all export shipment documentation
- Update dispatch schedules and communicate delivery updates to customers
- Follow company procedures and administrative processes
- Support health and safety standards within the workplace
About You:
- Previous experience working with export documentation is essential
- Experience working with international customers is desirable
- Strong administrative and organisational skills
- Good working knowledge of Microsoft Word and Excel
- Confident communicator with a professional telephone manner
- Strong attention to detail
- Ability to work both independently and as part of a team
- Excellent time management and workload prioritisation skills
- Good level of English and Maths
Export Sales Administrator in West Bromwich employer: Workforce Staffing Ltd
Contact Detail:
Workforce Staffing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Sales Administrator in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their products and services, especially in export sales. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 3
Practice your communication skills! As an Export Sales Administrator, you'll need to be a confident communicator. Role-play common interview questions with a friend or in front of the mirror to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Export Sales Administrator in West Bromwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Export Sales Administrator role. Highlight your experience with export documentation and any relevant skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your previous experience makes you the perfect fit. Keep it friendly and professional, just like us at StudySmarter.
Show Off Your Skills: Don’t forget to showcase your administrative and organisational skills in your application. Mention your proficiency in Microsoft Word and Excel, as well as your attention to detail. We love candidates who can manage their time effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Workforce Staffing Ltd
✨Know Your Export Documentation
Make sure you brush up on your knowledge of export documentation before the interview. Familiarise yourself with common terms and processes, as this role heavily relies on accurate paperwork. Being able to discuss specific examples from your past experience will show that you’re well-prepared.
✨Showcase Your Customer Service Skills
As a key contact for customers, it’s vital to demonstrate your customer service skills. Prepare examples of how you've resolved customer queries or improved service standards in previous roles. This will highlight your ability to maintain high service levels, which is crucial for the position.
✨Demonstrate Organisational Skills
The Export Sales Administrator role requires strong organisational skills. Be ready to discuss how you manage multiple tasks and prioritise your workload. You could even share a time when you successfully juggled several responsibilities to meet deadlines.
✨Familiarise Yourself with International Regulations
Understanding international export regulations is key for this job. Do some research on the relevant laws and customs requirements. Showing that you have a grasp of these regulations during the interview will set you apart as a knowledgeable candidate.