Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Maintain and service Komatsu plant machinery while ensuring top-notch customer service.
- Company: Join McHale Komatsu, a leading construction equipment distributor in the UK.
- Benefits: Competitive salary, up to 27 days holiday, pension scheme, and career development.
- Why this job: Be part of an innovative team making a positive impact on the environment.
- Qualifications: Experience with heavy plant machinery and excellent customer service skills required.
- Other info: Dynamic role with opportunities for training and career progression.
The predicted salary is between 36000 - 60000 £ per year.
At McHale Komatsu we are proud to be one of the largest construction equipment distributors in the UK. We supply some of the world’s most exciting and ground-breaking products including Intelligent Machine Control (iMC) and Hybrid Excavators reducing our customers' fuel usage. We value our local community – with wanting to improve lives and minimising environmental impact being at the top of our lists.
We are continuously building a culture where enthusiastic and motivated people can construct a life-long career, within a reputable brand. Known for our quality and innovation, we are regularly searching for talented individuals to join our diverse, and friendly team.
About the role:
You will be field based (Stoke-on-Trent) as part of our on-site presence, reporting into our Redditch Depot. You will be required to maintain and service Komatsu plant machinery whilst always maintaining safe working practices. In addition, ensuring that you provide our customers the best levels of service, through regular communication with both the customer and service office to update on progress throughout the set activity. Reporting to the Service Supervisor, this role is ideal for someone who is experienced with heavy plant and has great customer service skills.
Duties and responsibilities:
- Attending customer’s sites to perform pre-planned preventative maintenance that includes but not limited to:
- Completing accurate and timely maintenance including Field Campaigns & KDPF replacement
- Completing the specified documentation (RAMS, Job sheets etc)
- Carry out a Walk Around Inspection post service on the unit to ensure the unit is operating to expected performance levels
- Identifying any parts required to carry out any additional work from Walk Around Inspection
- Keep the customer and your supervisor up to date on your estimated time of arrival following the receipt of the job instructions.
- Ensuring you register your arrival on site and undertake any site inductions as per the customer’s specific site requirements.
- Complete a dynamic site-specific risk assessment and method statement prior to commencing any work in line with company and site procedures.
- Complete all works to plan as agreed with the customer and the service office.
- Complete all job specific documentation relating to a standard service and campaign.
Experience and Qualifications:
- Experience of working with Heavy plant and machinery
- Experience of working on customers sites
- H&S training carried out in PPE awareness and hand tools
- Experience of delivering excellent customer service
- Full driving licence
- Use of field-based maintenance tools and equipment
- Good communication skills
- Ability to problem solve and work under pressure
- Ability to work independently and on own initiative
- NVQ level 2 in plant maintenance or equivalent
- SPA and/or CSCS training - desirable
- IOSH training (H&S) - desirable
- IPAF training (MEWP, Harness & Telehandler) - desirable
What we can offer you:
- Competitive Salary
- Up to 27 days holiday linked to service, plus bank holidays and Christmas shutdown
- Employee Assistance Programme
- Pension Scheme
- Career development/progression
- Death in service benefit
- Company van
Routine Maintenance Engineer in Stoke-on-Trent employer: Workforce Staffing Ltd
Contact Detail:
Workforce Staffing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Routine Maintenance Engineer in Stoke-on-Trent
✨Tip Number 1
Get to know McHale Komatsu! Research their values and products, especially the Intelligent Machine Control and Hybrid Excavators. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and possibly even a referral!
✨Tip Number 3
Prepare for practical assessments! Since this role involves hands-on maintenance, brush up on your technical skills and be ready to demonstrate your expertise during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at McHale Komatsu.
We think you need these skills to ace Routine Maintenance Engineer in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Routine Maintenance Engineer role. Highlight your experience with heavy plant machinery and customer service skills, as these are key for us at McHale Komatsu.
Craft a Compelling Cover Letter: Your cover letter should reflect your enthusiasm for the role and our company values. Share why you want to work with us and how you can contribute to our mission of minimising environmental impact.
Showcase Relevant Experience: When detailing your experience, focus on specific examples that demonstrate your ability to perform maintenance tasks and communicate effectively with customers. We love seeing real-life applications of your skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Workforce Staffing Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of heavy plant machinery and the specific services McHale Komatsu offers. Familiarise yourself with Intelligent Machine Control and Hybrid Excavators, as these are key products. Showing that you understand the technology will impress your interviewers.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your commitment to customer satisfaction.
✨Safety First
Given the nature of the job, it's crucial to highlight your understanding of health and safety practices. Be prepared to discuss any relevant training you've had, like H&S training or risk assessments. This shows that you take safety seriously and can work responsibly on-site.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or future projects. This not only shows your interest in the role but also helps you gauge if McHale Komatsu is the right fit for you. Plus, it keeps the conversation flowing!
