Credit Controller

Job Title: Credit controller

If the following job requirements and experience match your skills, please ensure you apply promptly.

Location: Bromsgrove

Hours: Monday to Friday – 9:00am – 5:00pm

Benefits:
– Company pension scheme
– Free parking
– 25 days holiday plus bank holidays
– KPI Scheme for performance-based pay reviews
– Employee Benefit Scheme
– Friendly, progressive, and fun office environment
– Exposure to a wide and varied client base
– Regular social events and charity fundraising activities

Key Responsibilities:
– Manage the collection of outstanding payments from clients and insurers
– Handle incoming calls related to payment queries, outstanding balances, and general account enquiries
– Process payments and provide clients with accurate account updates
– Address direct debit queries related to premium finance agreements, including payment failures and disputes
– Liaise with the premium finance company to resolve payment issues and maintain accurate records
– Assist the IBA (Insurance Broking Accounts) team in settling insurer accounts and ensuring accurate reconciliation
– Investigate account discrepancies and resolve payment issues
– Produce reports on aged debt and debtor status
– Ensure timely follow-ups on outstanding balances and maintain strong client relationships
– Support process improvements to enhance efficiency in the credit control function

What We’re Looking For:
– Proven experience in credit control or a similar financial role
– Strong telephone communication skills, with the ability to handle queries professionally and efficiently
– Ability to work collaboratively with internal teams, including the IBA team, to ensure accurate financial settlements
– Excellent problem-solving and negotiation skills
– High attention to detail and ability to work to deadlines
– Proficiency in financial software and Microsoft Excel
– Personable and good on the phone, with strong networking abilities
– Resilient, out-of-the-box thinker, and team player

Lauren Watts
Accountancy & Finance Recruitment Consultant | Workforce Professional

M: (phone number removed) T: (phone number removed)
E:
#INDLW25