At a Glance
- Tasks: Respond to customer enquiries and support procurement activities.
- Company: Join a friendly and collaborative team in Alcester.
- Benefits: Competitive salary, career development, and supportive work environment.
- Other info: Dynamic role with opportunities for growth in two thriving businesses.
- Why this job: Kickstart your career with hands-on experience in customer service.
- Qualifications: Great communication skills and a positive attitude; experience is a plus.
The predicted salary is between 26500 - 28000 £ per year.
Location: Alcester B49
Hours: 39 hours per week (see schedule below)
Salary: £26,500 - £28,000 per annum, depending on experience
Start Date: As soon as possible
Key Responsibilities- Respond promptly to customer enquiries via phone, email, and in-person.
- Process orders accurately and efficiently.
- Support procurement activities, including sourcing products and liaising with suppliers.
- Assist the Sales Executive in day-to-day operations and customer interactions.
- Maintain accurate records and reports as required.
- Provide general administrative support to ensure smooth business operations.
- Excellent communication and interpersonal skills.
- Highly organised, proactive, and able to work independently.
- Comfortable in a fast-paced, dynamic work environment.
- Previous customer service or procurement experience is beneficial, but not essential.
- Team-oriented, with a positive, can-do attitude.
- Ideally someone in the early stages of their career, but exceptional candidates of any age are welcome to apply.
- Week 1: Monday - Thursday: 08:00 – 17:00 | Friday: 08:00 – 13:00
- Week 2: Monday - Thursday: 08:00 – 17:00 | Friday: 08:00 – 13:00
- Week 3: Monday - Thursday: 08:30 – 17:00 | Friday: 08:00 – 16:00
- Be part of a supportive, collaborative, and friendly work environment.
- Opportunity to develop your career across two thriving businesses.
- Work closely with a young and dynamic sales team member.
- Immediate start to ensure full training before your predecessor leaves.
Customer Service Admin in Redditch employer: Workforce Recruitment and Training
Join a vibrant and supportive team in Alcester, where your role as a Customer Service Admin will be valued and nurtured. With a focus on collaboration and professional growth, you'll have the opportunity to develop your skills while working alongside a dynamic sales team. Enjoy a friendly work culture that prioritises employee well-being and offers immediate training to ensure your success.
Contact Details:
Workforce Recruitment and Training Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Admin in Redditch
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you managed multiple tasks effectively. This will demonstrate that you can thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining our team right from the start.
We think you need these skills to ace Customer Service Admin in Redditch
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Service Admin role. Highlight your communication skills and any relevant experience, even if it's just from part-time jobs or volunteering. We want to see how you fit into our team!
Show Your Personality:Don’t be afraid to let your personality shine through in your application. We’re looking for someone with a positive, can-do attitude, so share a bit about yourself and what makes you unique. It helps us get to know you better!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-organised applications that get straight to the heart of your skills and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Workforce Recruitment and Training
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Admin. Familiarise yourself with the key tasks like responding to customer enquiries and processing orders. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this position, prepare examples of how you've effectively communicated in past roles. Whether it’s handling customer queries or liaising with suppliers, be ready to share specific instances that highlight your interpersonal skills.
✨Be Organised and Proactive
The job requires someone who is highly organised and can work independently. Bring along a planner or notes that showcase your organisational skills. Discuss how you prioritise tasks and manage your time effectively, especially in a fast-paced environment.
✨Embrace the Team Spirit
This role is all about collaboration, so be prepared to talk about your experiences working in teams. Share how you contribute positively to team dynamics and how you support your colleagues, as this will resonate well with the hiring team.
