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- Tasks: Manage international customer orders and ensure accurate export documentation.
- Company: Dynamic company in West Bromwich with a focus on international sales.
- Benefits: 25 days leave, bonuses, pension, and career development opportunities.
- Why this job: Be a key player in global trade and enhance your skills in a supportive environment.
- Qualifications: Experience with export documentation and strong organisational skills required.
- Other info: Enjoy a vibrant workplace with excellent growth potential and employee perks.
The predicted salary is between 25000 - 28000 £ per year.
Location: West Bromwich B70
Contract: Full Time | Permanent
Salary: £25,000 - £28,000
The Export Sales Administrator will be responsible for managing international customer orders, ensuring all export documentation is completed accurately, and maintaining high service standards. You will support International Sales Managers while acting as a key contact for customers and logistics providers.
Benefits
- 25 days annual leave plus Christmas shutdown
- Company bonus scheme
- Pension scheme
- Life assurance (4x salary)
- Training and career development opportunities
- Recognition and long-service awards
- Discounted gym membership
- Enhanced family-friendly policies
- Employee Assistance Programme including 24/7 GP access
- Cash health plan
- Cycle to work scheme
- Free flu vaccinations
- Free onsite parking
- Home cyber security training
Key Responsibilities
- Process customer orders using internal systems and ensure orders are completed within agreed timeframes
- Check stock availability and resolve customer queries including credits and debits
- Act as a key point of contact for customers, international sales teams, and transport providers
- Manage orders from receipt through to dispatch
- Prepare and verify export shipping documentation and invoices
- Arrange transport collections and coordinate deliveries
- Ensure compliance with international export regulations and customs requirements
- Liaise with internal departments including manufacturing, assembly, and dispatch teams
- Support Sales Managers with customer enquiries relating to stock, pricing, and product information
- Maintain accurate records of all export shipment documentation
- Update dispatch schedules and communicate delivery updates to customers
- Follow company procedures and administrative processes
- Support health and safety standards within the workplace
About You
- Previous experience working with export documentation is essential
- Experience working with international customers is desirable
- Strong administrative and organisational skills
- Good working knowledge of Microsoft Word and Excel
- Confident communicator with a professional telephone manner
- Strong attention to detail
- Ability to work both independently and as part of a team
- Excellent time management and workload prioritisation skills
- Good level of English and Maths
Export Sales Administrator in London employer: Workforce Recruitment and Training
Contact Detail:
Workforce Recruitment and Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Sales Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the export and sales industry on LinkedIn or at local events. You never know who might have a lead on that perfect Export Sales Administrator role.
✨Tip Number 2
Prepare for interviews by researching the company and its international operations. Show us you understand the export process and can handle customer queries with ease. Confidence is key!
✨Tip Number 3
Practice your communication skills! As a key contact for customers, being able to articulate your thoughts clearly will set you apart. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are eager to join our team. Plus, it shows you're genuinely interested in the role.
We think you need these skills to ace Export Sales Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with export documentation and international customers. We want to see how your skills match the Export Sales Administrator role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. Keep it professional but let your personality come through – we love a bit of character!
Show Off Your Attention to Detail: Since this role involves managing important documentation, make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so show us you’ve got that attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Workforce Recruitment and Training
✨Know Your Export Documentation
Make sure you brush up on the specifics of export documentation before your interview. Familiarise yourself with common terms and processes, as this role heavily relies on accurate paperwork. Being able to discuss your previous experience with export documents will show that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
As a key contact for customers, it's vital to demonstrate your strong communication skills. Prepare examples of how you've successfully resolved customer queries in the past. This will highlight your ability to maintain high service standards and work effectively with international clients.
✨Highlight Your Organisational Skills
This role requires excellent time management and organisational abilities. Be ready to discuss how you prioritise tasks and manage workloads, especially when dealing with multiple orders. Sharing specific instances where you've successfully juggled responsibilities will make a great impression.
✨Familiarise Yourself with Compliance Regulations
Understanding international export regulations is crucial for this position. Do some research on the relevant customs requirements and be prepared to discuss them during your interview. Showing that you have a grasp of compliance will demonstrate your commitment to accuracy and professionalism.
