At a Glance
- Tasks: Help customers maximise their Workday experience through consulting and support.
- Company: Join a Fortune 500 company shaping the future of work with AI.
- Benefits: Flexible work options, competitive salary, and comprehensive benefits.
- Other info: Dynamic team culture focused on collaboration and personal growth.
- Why this job: Make a real impact by solving business challenges for top companies.
- Qualifications: 5+ years in IT and Workday Financials reporting experience required.
The predicted salary is between 75500 - 113300 £ per year.
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. Our culture is rooted in integrity, empathy, and shared enthusiasm. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive.
About the Team
The Workday Success Plans Team are all about our customers and their post Go-Live journey - we create programs to help them drive business value from their Workday applications. The team is responsible for delivering a variety of programs and services to our customers ranging from feature demonstrations to full feature deployments.
About the Role
Would you enjoy learning new things in a fast paced environment? Do you have an appetite for variety and challenging business problems to solve? Are you a great communicator who can clearly articulate and demonstrate the value of Workday solutions to our customers? The Workday Success Plans team works directly with customers through targeted micro consulting engagements to help solve their business needs using the Workday application. Responsible for acting as a trusted Workday advisor, you will have the opportunity to assist customers with how-to questions, troubleshoot and guide customers through configuration, and provide feature demonstrations.
Primary responsibilities of this role include delivering various services to Workday Success Plans customers. To be successful, this requires:
- Conducting research to ensure understanding of customer questions and related Workday concepts.
- Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
- Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
- Clearly and effectively communicating responses and value to customers.
- Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
- Offering tailored one-on-one guidance to inform and guide customers along a path to success (Optimization Packages).
- Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
- Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
- Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
- Keeping up to date with industry practices and the ability to engage with our customers on those topics.
- Helping drive the creation of new programs to drive customer feature adoption.
In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as:
- Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers.
- Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization.
- Provide one-on-one customer configuration designs.
- Deployments including full deployment of Workday features.
About You
Basic Qualifications:
- 5+ years of IT implementation experience.
- 5+ years of experience with Workday Financials Reporting (composite reporting, building out reports, etc.).
- 2+ years of software consulting experience.
Other Qualifications:
- Workday Certification or ability to certify in at least one of the following: Workday Reporting, Workday Financials, PRISM.
- Ability to gain a thorough understanding of Workday concepts as new features are released.
- Ability to distill complex concepts into understandable presentations for our customers.
- Ability to multitask and work on multiple engagements and deliverables simultaneously.
- Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making.
- Excellent verbal and written communication skills in English.
- Bachelor’s degree or relevant work experience required. Advanced degree preferred.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Sr. Reporting & Analytics Consultant (FIN) - Workday Success Plans employer: Workday
Workday is an exceptional employer, offering a dynamic work culture that values innovation and flexibility, particularly in the vibrant setting of Greater London. Employees benefit from a strong focus on professional growth, with opportunities to lead impactful marketing strategies in the rapidly evolving AI landscape, all while enjoying a balanced blend of remote and in-person work arrangements.
