Senior Director of EMEA Technical Platform Consulting

The EMEA Technical Platform Consulting team is part of Workday’s regional EMEA Services organization and is dedicated to helping customers get the most out of the Workday platform. Our team of 45+ technical and advisory consultants spans the full breadth of Workday’s platform products, specialising in Data, Integration, and Extend solutions. We partner with customers to plan and implement technical solutions that unlock the full potential of Workday’s cloud platform. We place great value on career growth, learning, and collaboration — employees are our number one priority. We are an agile organisation, constantly looking for ways to improve with a focus on the value we deliver to our customers. We work closely with our customers to gather fast feedback and achieve the right outcomes.

What makes this team especially exciting right now is our pivot toward AI. Members of the team are already operating as AI advisors to customers, and this is a space that will continue to grow. If you are energised by leading an organization through transformation, shaping how AI is adopted across a consulting practice, and driving outstanding customer outcomes — this is the team for you.

As the Sr Director of EMEA Technical Platform Consulting, you will lead an organization of approximately 45 consultants across 8 direct reports who manage teams spanning the EMEA region. You will be responsible for the performance, growth, and strategic direction of the entire platform consulting practice, ensuring your teams deliver exceptional value to customers while hitting key business objectives:

• Building and developing a high-performing organization — hiring, mentoring, and retaining a diverse team of technical and advisory consultants, and ensuring your managers are equipped to do the same within their teams.
• Driving customer satisfaction and delivery excellence — setting the standard for customer engagement and ensuring your organization consistently delivers successful technical implementations across Data, Integration, and Extend.
• Owning business performance — managing and delivering against revenue, utilization, margin, and other operational targets on a quarterly and annual basis.
• Shaping the strategic direction of the practice — leading your organization’s pivot toward AI, ensuring consultants are upskilled on AI capabilities and aligned with Workday’s broader company mission.
• Leading the AI upskilling initiative — championing the development of AI advisory skills across the team so they can guide customers on how to take advantage of Workday’s AI-powered solutions.
• Collaborating across functions — partnering with Sales, Delivery, Engagement Management, Resource Management, Product, and Partner organizations to effectively staff engagements and build the capabilities needed across Workday and partner consulting resources.
• Contributing to the broader Professional Services organization — leading and participating in internal initiatives that shape the strategic direction of Services across EMEA and globally.

The role requires a blended mix of Functional and Technical Consulting skills relating to the implementation of business software applications. Workday Consultants act as trusted advisors to our Customers; as a result, we are Business Consultants who are experts in the functional aspects of the Workday platform. If you have existing or transferable experience in any of the following areas, then we’d love to hear from you:

• 10+ years of experience building high‑performing teams and driving project or program outcomes.
• Proficient in English (additional European languages are a plus).
• 15+ years of relevant experience in professional services, consulting, or enterprise software implementation.
• 8+ years of experience leading and developing high‑performing Directors and Senior Managers.
• Decision Making — Skilled at evaluating multiple courses of action, assessing risk, and balancing data‑driven analysis with sound judgment to make decisions that impact organisational performance, customer outcomes, and resource allocation.
• Thought Leadership — Ability to influence others by demonstrating deep expertise in platform consulting and AI advisory services, generating innovative ideas, and inspiring your organisation and customers to adopt new approaches and ways of working.
• Experience in large‑scale, international enterprise software implementation (HCM, Financials, or Platform).
• Process Improvement — Skilled at identifying, analysing, and enhancing existing business processes to improve operational efficiency, customer satisfaction, and team productivity, including consulting delivery methodologies, onboarding, and performance management.
• Familiarity with AI concepts and a passion for driving AI adoption within a consulting organisation.
• Leadership — Ability to guide, influence, and inspire a large, geographically distributed organisation toward shared goals, including fostering a positive and inclusive work environment, driving organisational change, and aligning teams with Workday’s mission and values.
• People Management — Experienced in overseeing and developing a multi‑layered management organisation, including motivating individuals, resolving conflicts, delegating effectively, and fostering an environment where team members grow their careers and deliver their best work.
• Excellent communication and interpersonal skills, with the ability to adapt your style to different audiences across cultures and seniority levels.
• Business Acumen — Ability to understand and interpret business situations to make sound decisions, including analysing market trends, financial performance, and operational data to identify opportunities for growth and improvement across the EMEA consulting practice.