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For Companies At a Glance
- Tasks: Lead strategic relationships with top clients and drive customer success.
- Company: Join a Fortune 500 company shaping the future of work with AI.
- Benefits: Flexible work options, competitive salary, and a supportive culture.
- Why this job: Make a real impact by fostering innovation and collaboration.
- Qualifications: 8+ years in account management and strong C-level relationship skills.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 72000 - 108000 £ per year.
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. Our culture is rooted in integrity, empathy, and shared enthusiasm. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive.
About the Team
The Principal Managing Partner is a trusted advisor and executive liaison, dedicated to cultivating deep and long-term relationships with Workday's most strategic clients.
About the Role
The individual will lead and coordinate Workday’s efforts across all lines of business (Sales, Pre-Sales, Services, Marketing, Product Management) orchestrating all Workday parties around a single, clearly articulated, three-year account/opportunity strategy. To achieve success, this professional will ensure three critical elements are in place:
- A customer validated multi-year engagement roadmap
- Account & Opportunity Strategy
- Annual Plan
This person will assist in all phases of the life cycle (pre-sales, initial deployment and production) executing against the agreed governance model, which includes assigned Executive Sponsors at each phase.
What You’ll Be Doing
- Nurture C-level Relationships: Foster strong, authentic connections with key C-level executives, understanding their strategic vision and encouraging trust.
- Champion Customer Success: Serve as the primary advocate for customer needs, proactively identifying and addressing challenges to ensure their success.
- Drive Strategic Alignment: Collaborate with the customer and internal teams to develop and implement a multi-year strategic roadmap that aligns with their business objectives and improves Workday's value proposition.
- Orchestrate Cross-Functional Collaboration: Lead a unified approach across Sales, Services, Product, and Marketing, ensuring flawless communication and a cohesive customer experience.
- Facilitate Executive Engagement: Arrange and participate in executive-level interactions, encouraging open dialogue and strategic alignment.
- Uncover Growth Opportunities: Proactively identify expansion opportunities by deeply understanding the client's evolving needs and showcasing Workday's solutions.
- Champion Innovation: Collaborate with Product teams to explore innovative solutions and incorporate client feedback into Workday's product roadmap.
- Ensure Operational Excellence: Coordinate the seamless execution of ongoing engagements, ensuring high-quality service delivery and customer happiness.
Key Objectives
- Cultivate deep and enduring relationships with C-level executives and their direct reports at key accounts.
- Craft and implement strategic roadmaps that drive customer success and Workday growth.
- Foster a culture of proactive customer advocacy and outstanding service delivery.
- Expand Workday's footprint within accounts through strategic upsell and cross-sell opportunities.
- Position Workday as a trusted strategic partner and innovation collaborator.
- Drive customer self-sufficiency by ensuring a customer understands how to engage with our Customer Experience organization and use the features of their Workday Success Plan.
- Engage the appropriate workmates to support account planning and feature adoption strategies.
About You
Basic Qualifications:
- 8+ years’ experience of large account management, leading both account and delivery teams for software vendors or global SIs.
- 5+ years of experience in consulting or professional services, preferably with enterprise software solutions.
- Proven track record of building and maintaining strong C-level relationships.
Other Qualifications:
- Demonstrated success in driving customer happiness and achieving revenue growth.
- Ability to articulate sophisticated ideas clearly and persuasively.
- Ability to handle / prioritise multiple customer demands balancing customer happiness with revenue and profitability targets.
- Leadership abilities to empower and coordinate a matrixed team of individuals at multiple levels within an organisation.
- Experience implementing Workday is preferable.
- Fluency in English is essential.
- Fluency in German is essential if based in Germany.
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together.
At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email accommodations@workday.com.
At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
Principal Managing Partner in London employer: Workday
Contact Detail:
Workday Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Principal Managing Partner in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in your industry. Attend events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Principal Managing Partner role.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your enthusiasm shine through. Be genuine and share your passion for the work you do. Remember, they’re looking for someone who fits into their culture, so be yourself!
✨Tip Number 3
Prepare for those interviews! Research the company inside out, especially their values and recent projects. Think about how your experience aligns with their goals and be ready to discuss how you can contribute to their success as a trusted advisor.
✨Tip Number 4
Don’t forget to follow up! After any meeting or interview, shoot a quick thank-you email. It shows your appreciation and keeps you on their radar. Plus, it’s a great opportunity to reiterate your excitement about the role and how you can help them achieve their objectives.
We think you need these skills to ace Principal Managing Partner in London
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through. We want to see your personality and how you connect with our values of integrity and empathy. Don’t just list your achievements; share your story!
Tailor Your Application: Make sure to customise your application for the Principal Managing Partner role. Highlight your experience in managing large accounts and building C-level relationships. Show us how your skills align with our mission to drive customer success.
Show Your Curiosity: We love curious minds! In your application, mention any innovative ideas or strategies you've implemented in past roles. This will demonstrate your proactive approach and eagerness to tackle big challenges with us.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way to ensure your application gets to the right people. Plus, it shows you’re serious about joining our team and making a difference.
How to prepare for a job interview at Workday
✨Know Your Stuff
Before the interview, dive deep into Workday's products and services. Understand how they align with customer needs and be ready to discuss how you can contribute to their success. This shows your genuine interest and helps you connect with the interviewers.
✨Build Authentic Connections
Since the role involves nurturing C-level relationships, practice how to establish rapport quickly. Think of examples from your past where you've successfully built trust with clients. Be prepared to share these stories during the interview to demonstrate your relationship-building skills.
✨Showcase Your Strategic Mindset
Workday values strategic alignment, so come prepared with ideas on how to develop and implement a multi-year roadmap for clients. Think about how you can drive customer success while aligning with Workday’s objectives, and be ready to discuss these strategies.
✨Emphasise Collaboration Skills
This role requires orchestrating cross-functional collaboration. Highlight your experience in leading teams across different departments. Share specific examples of how you’ve facilitated communication and teamwork to achieve common goals, as this will resonate well with the interviewers.
