Sr. Reporting & Analytics Consultant (FIN) - Workday Success Plans

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care.

About the Team

The Workday Success Plans Team are all about our customers and their post Go‑Live journey - we create programs to help them drive business value from their Workday applications. The team is responsible for delivering a variety of programs and services to our customers ranging from feature demonstrations to full feature deployments. We work hard, and we’re serious about what we do. But we like to have fun, too! We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.

About the Role

Would you enjoy learning new things in a fast paced environment? Do you have an appetite for variety and challenging business problems to solve? Are you a great communicator who can clearly articulate and demonstrate the value of Workday solutions to our customers? The Workday Success Plans team works directly with customers through targeted micro consulting engagements to help solve their business needs using the Workday application. Responsible for acting as a trusted Workday advisor, you will have the opportunity to assist customers with how‑to questions, troubleshoot and guide customers through configuration, and provide feature demonstrations. Our team of professionals have a broad and deep understanding of Workday, and enjoy the reward of helping customers solve problems, learn about new features, and find greater value in their Workday investment.

Primary responsibilities of this role:

• Conducting research to ensure understanding of customer questions and related Workday concepts.
• Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
• Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
• Clearly and effectively communicating responses and value to customers.
• Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
• Offering tailored one‑on‑one guidance to inform and guide customers along a path to success (Optimization Packages).
• Providing one‑on‑one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
• Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
• Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
• Keeping up to date with industry practices and the ability to engage with our customers on those topics.

Additional Customer Enablement services:

• Office Hours to conduct appointment‑based consulting engagements providing guidance and product expertise to customers.
• Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization.
• Provide one‑on‑one customer configuration designs.
• Deployments including full deployment of Workday features.
• Ability to travel up to 20%.

Basic Qualifications:

• 5+ years of IT implementation experience.
• 5+ years of experience with Workday Financials Reporting (composite reporting, building out reports, etc.).
• 2+ years of software consulting experience.

Other Qualifications:

• Workday Certification or ability to certify in at least one of the following: Workday Reporting, Workday Financials, PRISM.
• Ability to gain a thorough understanding of Workday concepts as new features are released.
• Ability to distill complex concepts into understandable presentations for our customers.
• Ability to multitask and work on multiple engagements and deliverables simultaneously.
• Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making.
• Excellent verbal and written communication skills in English.
• Bachelor’s degree or relevant work experience required. Advanced degree preferred.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.