At a Glance
- Tasks: Help customers maximise their Workday experience through consulting and support.
- Company: Join a Fortune 500 company shaping the future of work with AI.
- Benefits: Flexible work options, competitive salary, and a supportive culture.
- Other info: Dynamic team environment with opportunities for growth and learning.
- Why this job: Make a real impact by solving business challenges for top companies.
- Qualifications: Experience in analytics and consulting, with strong communication skills.
The predicted salary is between 78600 - 118000 £ per year.
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive.
The Workday Success Plans Team are all about our customers and their post Go-Live journey - we create programs to help them drive business value from their Workday applications. The team is responsible for delivering a variety of programs and services to our customers ranging from feature demonstrations to full feature deployments.
Would you enjoy learning new things in a fast-paced environment? Do you have an appetite for variety and challenging business problems to solve? Are you a great communicator who can clearly articulate and demonstrate the value of Workday solutions to our customers? The Workday Success Plans team works directly with customers through targeted micro consulting engagements to help solve their business needs using the Workday application.
Responsible for acting as a trusted Workday advisor, you will have the opportunity to assist customers with how-to questions, troubleshoot and guide customers through configuration, and provide feature demonstrations. As a Workday expert, customers will benefit from your knowledge as you share your experience, identify key considerations, and highlight standard methodologies.
Our team of professionals have a broad and deep understanding of Workday, and enjoy the reward of helping customers solve problems, learn about new features, and find greater value in their Workday investment. If you are passionate about the value technology can bring to an organization, love learning and want to work directly with some of the greatest companies on the planet, bring your energy and teamwork to the Workday Success Plans team!
Primary responsibilities of this role include delivering various services to Workday Success Plans customers. To be successful, this requires:
- Conducting research to ensure understanding of customer questions and related Workday concepts.
- Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
- Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
- Clearly and effectively communicating responses and value to customers.
- Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
- Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
- Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
- Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
- Keeping up to date with industry practices and the ability to engage with our customers on those topics.
- Helping drive the creation of new programs to drive customer feature adoption.
In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as:
- Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers.
- Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization.
- Provide one-on-one customer configuration designs.
- Deployments including full deployment of Workday features.
Basic Qualifications:
- 3+ years of proven ability building and maintaining Prism Analytics.
- 3+ years of proven ability building and maintaining Workday HCM/Financial Reporting & Analytics.
- 5+ years of HCM Reporting, Analytics, and Data warehousing experience for enterprise software applications.
- 3+ years of IT implementation experience.
- 3+ years of software consulting experience.
Additional Qualifications:
- Workday Certification or ability to certify in Prism Analytics and at least one of the following: Workday HCM, Workday Financial, Workday Reporting.
- Ability to gain a thorough understanding of Workday concepts as new features are released.
- Ability to distill complex concepts into understandable presentations for our customers.
- Ability to multitask and work on multiple engagements and deliverables simultaneously.
- Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making.
- Excellent verbal and written communication skills in English.
- Bachelor’s degree or relevant work experience required. Advanced degree preferred.
Sr. Prism Analytics Consultant - Workday Success Plans employer: Workday, Inc.
Workday, Inc. is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to thrive in a hybrid environment while leading innovative sales strategies in the Retail and Hospitality sectors. With a strong emphasis on professional development and growth opportunities, employees are encouraged to expand their skills and advance their careers, all while contributing to meaningful projects that inspire brighter work days.
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We think you need these skills to ace Sr. Prism Analytics Consultant - Workday Success Plans
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