At a Glance
- Tasks: Lead customer engagements and drive AI transformation for enterprise clients.
- Company: Join a Fortune 500 company shaping the future of work with AI.
- Benefits: Flexible remote work, competitive salary, and a supportive culture.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by deploying cutting-edge AI solutions for businesses.
- Qualifications: 3+ years in enterprise application implementation or strategy consulting.
The predicted salary is between 80000 - 100000 € per year.
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
About the Team: The AI Practice is Workday’s front line for bringing AI innovation to our customers. We specialize in deploying Workday’s AI capabilities at scale, turning new features and advancements into tangible outcomes in production environments. Our team operates in a highly dynamic, fast-paced environment where we iterate quickly, embrace new ideas, and stay at the forefront of Workday’s AI product roadmap. If you’re excited about working with cutting-edge AI technologies and partnering closely with customers to drive real results, you’ll feel at home here.
About the Role: The Engagement Manager will lead customer engagements, act as an AI technology expert, and be responsible for customers realizing value after go-live. In this role, you’ll operate with high ownership and influence—shaping how enterprise customers adopt Workday’s AI products and platform, informing the evolution of Workday’s product & services, and collaborating with a deeply talented peer group.
What you’ll be doing:
- End-to-end responsibility for several customers, starting with product deployment and throughout the lifecycle of the partnership: You ensure that Workday’s enterprise customers get the most value out of the Workday’s AI products.
- Ensure retention and identify upsell opportunities.
- Manage timelines, risks, and cross-functional coordination to ensure smooth delivery and long-term adoption across large-scale deployments.
- Act as the AI specialist: You are guiding and enabling your customers through an AI transformation. This includes activities such as:
- Working closely with your customers’ C-level Executives on their AI strategy & transformation.
- Implementing change management best practices.
- Educating end users on Workday AI.
- Identifying, prioritizing and deploying AI use cases.
- Understanding your customers’ business model and how to deliver value with a horizontal AI platform.
- Understanding each team’s pain points and user problems, and how to solve them with Workday’s AI solutions.
- Project lead one or more implementations concurrently.
- Ensure the project is successfully delivered within the budget and time outlined in the SOW.
- Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW.
- Provide guidance and mentoring to Professional Services resources working on your implementations.
- Ensure projects are properly planned and staffed.
- Identify/resolve all issues that could impact project scope and/or timeframes.
- Present at Executive Steering Committee meetings and lead QBRs.
About You
Basic Qualifications:- Demonstrable experience of leading Medium and/or Large Enterprise implementations or transformation initiatives.
- 3+ years of experience in either enterprise application implementation (Workday, Oracle, NetSuite, SAP, Cornerstone, or similar) or top-tier strategy consulting (MBB, Tier 2), venture capital, or a commercial/strategy/ops role in a startup or scale-up.
- Proven record of solving open-ended, unstructured problems where there was no prior blueprint.
- Demonstrated ability to move from strategy to execution, e.g. taking a new deployment methodology recommendation and putting it into practice for the first time.
- A strong desire to build hands-on capability fast, including configuring applications to meet customer requirements.
- Structured problem solving: Breaks ambiguous goals into solvable parts and drives execution.
- Fast to learn: Rapidly absorbs new domains (sales, marketing, product) and applies insights effectively.
- Vision selling: Persuasive communicator who can sell prospects and partners on the company’s mission and potential.
- Collaboration: Works closely with product, marketing, and leadership to translate hypotheses into experiments.
- Client facing: Can manage complex client situations, command rooms of large amount of people, and has executive presence.
Sr Engagement Manager - AI Practice – EMEA employer: Workday, Inc.
At Workday, we pride ourselves on fostering a vibrant work culture that champions integrity, empathy, and collaboration. As a leading AI platform, we offer our employees the opportunity to engage with cutting-edge technology while enjoying flexible working arrangements in major European cities like London, Paris, and Amsterdam. With a strong commitment to personal growth and a supportive environment, we empower our team members to take risks, develop their skills, and make a meaningful impact in the world of AI.
StudySmarter Expert Advice🤫
We think this is how you could land Sr Engagement Manager - AI Practice – EMEA
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their AI products and think about how your experience aligns with their needs. We want to see you shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Showcase your expertise! Bring examples of past projects or case studies that highlight your skills in AI implementation. We love seeing how you’ve tackled challenges and delivered results, so make sure to have those stories ready to share.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We appreciate candidates who show enthusiasm and professionalism, so let us know you’re still interested!
We think you need these skills to ace Sr Engagement Manager - AI Practice – EMEA
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Engagement Manager role. Highlight your experience with AI technologies and enterprise implementations, as this will show us you understand what we're looking for.
Showcase Your Problem-Solving Skills:We love candidates who can tackle complex challenges! Use specific examples in your application to demonstrate how you've solved unstructured problems in past roles, especially in AI or tech environments.
Be Authentic:Let your personality shine through! We value integrity and enthusiasm, so don’t be afraid to share your passion for AI and how it can transform businesses. This helps us see if you’d be a good fit for our culture.
Apply Through Our Website:For the best chance of getting noticed, make sure to apply directly through our website. It’s the easiest way for us to track your application and get back to you quickly!
How to prepare for a job interview at Workday, Inc.
✨Know Your AI Stuff
Make sure you brush up on the latest AI trends and Workday's specific AI capabilities. Being able to discuss how these technologies can transform businesses will show that you're not just familiar with the field, but genuinely passionate about it.
✨Understand the Customer's Needs
Before the interview, research potential customers and their business models. Think about how Workday’s AI solutions can address their pain points. This will help you demonstrate your ability to tailor solutions and build strong relationships.
✨Showcase Your Project Management Skills
Be ready to discuss your experience managing large-scale implementations. Highlight specific examples where you successfully navigated challenges, managed timelines, and ensured customer satisfaction. This will illustrate your capability to lead projects effectively.
✨Practice Your Communication
As an Engagement Manager, you'll need to communicate complex ideas clearly. Practice explaining AI concepts in simple terms, and prepare to discuss how you would engage with C-level executives. Strong communication skills are key to winning over both clients and colleagues.
