Senior Services Executive

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. Our culture is rooted in integrity, empathy, and shared enthusiasm. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

About the Team

The Services Executive team includes a diverse range of skills and experience from across professional services, strategic consulting, and sales fields. The team plays a critical role in connecting Workday’s services and sales organizations; ensuring that we are supporting subscription sales by differentiating Workday’s services approach—specifically our ability to drive innovation through AI and Extensibility. We ensure our customers are set up to be successful in their deployment projects and meet their broader business transformation objectives. Our aim is to be trusted advisors to our prospects and customers, working to Workday’s core values of Customer Service and Integrity. Successful candidates will be passionate about working as part of an account team supporting sales cycles; engaging with customers to develop transformation strategies that utilize the full power of the Workday platform; and handling detailed and sophisticated information to prepare estimates, proposals, and contracts.

About the Role

Workday is the leader in enterprise-class, software-as-a-service (SaaS) Human Capital Management and Financial Management solutions. As a Senior Services Executive, you will pivot from traditional implementation planning to strategic advisory. You will be responsible for the planning, management, and execution of Professional Services business development activities, but with a specific focus on the "Art of the Possible." You will use your experience in consulting and change management to help customers visualize a transformation powered by Workday Illuminate (AI), Workday Extend, and Prism Analytics. You will not just be selling a deployment; you will be positioning a platform for agility. You will work closely with our ecosystem of Global Systems Integrators (SIs) to align on methodology and ensure our customers adopt a modern, data-driven approach to their business challenges.

What you’ll do:

• Drive Strategic Value: Effectively position the value of Workday’s deployment methodology, moving the conversation beyond technical setup to business transformation, AI-driven efficiency, and data insights (Prism).
• Evangelize Innovation: Act as the subject matter expert on how Workday Extend and Workday Illuminate can solve unique business problems, distinguishing our platform from legacy competitors.
• Consultative Discovery: Conduct services discovery sessions focused on business outcomes, change readiness, and strategic goals rather than just functional requirements.
• Partner Alignment: Cultivate deep, mutually beneficial relationships with Big SI partners, ensuring alignment on deployment strategy and commercial models.
• Commercial Execution: Lead, negotiate, and close Professional Services Agreements, Statements of Work, and other contractual documentation with a focus on value-based outcomes.
• Forecasting: Maintain accurate and timely prospect, pipeline, and service forecast data.
• Relationship Building: Use your presentation and influencing abilities to solve complex problems and foster long-term relationships built on a foundation of empathy, mutual trust, and strategic vision.

About You

Basic Qualifications

• 5+ years of experience in Professional Services Sales or Strategic Consulting/Advisory roles within the Enterprise Software or Digital Transformation space.
• 5+ years of experience working for, or closely partnering with, Global Systems Integrators (Big SIs) (e.g., Deloitte, Accenture, PwC, KPMG), with a deep understanding of their delivery models and commercial structures.
• Proven experience in Change Management: Ability to discuss the people and process side of digital transformation, not just the technology.

Other Qualifications

• Platform proficiency: Ability to understand and explain the business benefits of Artificial Intelligence (AI), Machine Learning, and PaaS (Platform-as-a-Service) without needing to be a technical developer.
• Track record in complex sales: Proven success in running sophisticated services sales cycles from start to finish with successful revenue and profitability attainment.
• Strategic mindset: Experience shifting conversations from "features and functions" to "business value and ROI."
• Solid understanding of the Human Capital Management or Financials Enterprise Application space (competitors, trends, and strategic direction).
• Outstanding soft skills: Phenomenal presentation skills with the ability to command a room of C-level executives.
• Commercial acumen: Strong attention to detail and experience with commercial processes, including RFP responses, scope description, and contract documentation.
• Ability to travel up to 35%.

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together.

At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email accommodations@workday.com. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave.