At a Glance
- Tasks: Guide customers through Workday features and provide expert consulting.
- Company: Join Workday, a Fortune 500 AI platform transforming how teams work together.
- Benefits: Flexible work arrangements, competitive salary, bonuses, and stock grants.
- Other info: Opportunity for travel and dynamic engagement with clients.
- Why this job: Be a trusted advisor and make a real impact on customer success.
- Qualifications: 5+ years in IT implementation and experience with Payroll or Time Tracking systems.
The predicted salary is between 60000 - 80000 £ per year.
About the Company
Workday is a Fortune 500 AI platform that helps people, money, and teams work together in a single cloud. We’re obsessed with making hard work pay off for our people, our customers, and the world around us.
About the Team
The Workday Success Plans Team focuses on helping customers drive business value after a Go‑Live. We create programs that guide customers from feature demonstrations to full feature deployments across Workday.
About the Role
This role is a key customer‑facing position on the Success Plans Team. You will act as a trusted advisor, troubleshoot and guide customers through configuration, and provide feature demonstrations and consulting across Workday’s workload.
Primary Responsibilities
- Conduct research to understand customer questions and Workday concepts.
- Deliver small‑scope consulting in response to customer requests, providing configuration guidance, demonstrations, and tips & tricks.
- Troubleshoot product configuration to resolve or optimize customer requirements.
- Communicate insights and value to customers clearly and effectively.
- Create and deliver presentations on how to use Workday features to achieve business goals.
- Provide one‑on‑one consulting guidance to accelerate feature adoption.
- Review customer tenants to identify adoption opportunities.
- Maintain product expertise and Workday certifications, staying current with Workday roadmap and industry practices.
- Help drive new program creation that supports customer feature adoption.
Additional Advisory Services
- Conduct appointment‑based consulting engagements in office hours.
- Perform detailed configuration and business requirements reviews with deliverables highlighting optimization opportunities.
- Design one‑on‑one customer configuration solutions.
- Deploy full Workday feature deployments.
- Travel up to 20% as needed.
Qualifications
- 5+ years of IT implementation experience.
- 5+ years of experience with Payroll, Absence, or Time Tracking systems (e.g., PeopleSoft, SAP, Oracle).
- 2+ years of software consulting experience.
- Strong critical thinking and problem‑solving skills.
- Excellent verbal and written communication skills.
- Bachelor’s degree or equivalent work experience.
Additional Qualifications
- Workday certification or intent to certify in at least one of Workday Payroll, Absence, or Time Tracking.
- Ability to distill complex concepts into clear presentations.
- Capacity to manage multiple engagements and deliverables simultaneously.
- Familiarity with Workday roadmap and industry practices.
What We Offer
We provide flexible work arrangements that combine in‑person and remote time. Employees spend at least half of their time each quarter in the office or in the field with customers, prospects, and partners. The role may require up to 20% travel. Our compensation includes a base salary, a bonus plan, stock grants, and other benefits. Base salary for this role is €70,600‑€106,000 in the Netherlands.
Equal Employment Opportunity Statement
Workday is an Equal Opportunity Employer. We consider applicants regardless of age, ancestry, color, gender, pregnancy, pregnancy‑related conditions, gender identity, genetic information, marital status, medical condition, disability, national origin, protected family leave status, race, religion, sexual orientation, veteran status, or any characteristic protected by federal, state, or local law. We also consider qualified applicants with arrest and conviction records as allowed by applicable law. We will provide reasonable accommodations for qualified individuals with disabilities during the application and interview process.
Sr Payroll, Absence & Time Tracking Consultant - Workday Success Plans in London employer: Workday, Inc.
Workday is an exceptional employer that prioritises employee growth and well-being, offering flexible work arrangements that blend in-person collaboration with remote opportunities. With a strong focus on professional development, employees are encouraged to maintain product expertise and pursue certifications, all while being part of a dynamic team that values innovation and customer success. Located in the Netherlands, Workday provides a competitive compensation package, including bonuses and stock grants, making it a rewarding place for those seeking meaningful and impactful careers.
