At a Glance
- Tasks: Lead customer engagements and drive AI transformation for enterprise clients.
- Company: Join a Fortune 500 company shaping the future of work with AI.
- Benefits: Flexible remote work, competitive salary, and a supportive culture.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by deploying cutting-edge AI solutions for customers.
- Qualifications: Experience in enterprise application implementation or strategy consulting.
The predicted salary is between 70000 - 90000 € per year.
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. Our culture is rooted in integrity, empathy, and shared enthusiasm. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.
About the Team
The AI Practice is Workday’s front line for bringing AI innovation to our customers. We specialize in deploying Workday’s AI capabilities at scale, turning new features and advancements into tangible outcomes in production environments. Our team operates in a highly dynamic, fast-paced environment where we iterate quickly, embrace new ideas, and stay at the forefront of Workday’s AI product roadmap.
About the Role
The Engagement Manager will lead customer engagements, act as an AI technology expert, and be responsible for customers realizing value after go-live. In this role, you’ll operate with high ownership and influence—shaping how enterprise customers adopt Workday’s AI products and platform, informing the evolution of Workday’s product & services, and collaborating with a deeply talented peer group.
What you’ll be doing:
- End-to-end responsibility for several customers, starting with product deployment and throughout the lifecycle of the partnership: You ensure that Workday’s enterprise customers get the most value out of the Workday’s AI products.
- Ensure retention and identify upsell opportunities.
- Manage timelines, risks, and cross-functional coordination to ensure smooth delivery and long-term adoption across large-scale deployments.
- Act as the AI specialist: You are guiding and enabling your customers through an AI transformation.
- Understanding your customers’ business model and how to deliver value with a horizontal AI platform.
- Project lead one or more implementations concurrently.
- Ensure the project is successfully delivered within the budget and time outlined in the SOW.
- Provide guidance and mentoring to Professional Services resources working on your implementations.
- Identify/resolve all issues that could impact project scope and/or timeframes.
- Present at Executive Steering Committee meetings and lead QBRs.
About You
Basic Qualifications
- Demonstrable experience of leading Medium and/or Large Enterprise implementations or transformation initiatives.
- 3+ years of experience in either enterprise application implementation (Workday, Oracle, NetSuite, SAP, Cornerstone, or similar) or top-tier strategy consulting (MBB, Tier 2), venture capital, or a commercial/strategy/ops role in a startup or scale-up.
Other Qualifications
- Proven record of solving open-ended, unstructured problems where there was no prior blueprint.
- Demonstrated ability to move from strategy to execution.
- A strong desire to build hands-on capability fast, including configuring applications to meet customer requirements.
- Structured problem solving: Breaks ambiguous goals into solvable parts and drives execution.
- Fast to learn: Rapidly absorbs new domains (sales, marketing, product) and applies insights effectively.
- Vision selling: Persuasive communicator who can sell prospects and partners on the company’s mission and potential.
- Collaboration: Works closely with product, marketing, and leadership to translate hypotheses into experiments.
- Client facing: Can manage complex client situations, command rooms of large amounts of people, and has executive presence.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Sr Engagement Manager - AI Practice – EMEA in London employer: Workday, Inc.
At Workday, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As a leading AI platform, we offer exceptional growth opportunities, comprehensive support, and the freedom to innovate, all while working alongside passionate colleagues in dynamic locations like London, Paris, and Amsterdam. Join us to make a meaningful impact in the world of AI and enjoy a fulfilling career where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Sr Engagement Manager - AI Practice – EMEA in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their AI products and think about how your experience aligns with their needs. We want you to walk in feeling confident and ready to show them why you’re the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to get comfortable with common questions. The more you practice, the more natural you’ll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar, which is always a good thing. And remember, apply through our website for the best chance!
We think you need these skills to ace Sr Engagement Manager - AI Practice – EMEA in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Engagement Manager role. Highlight your experience with AI technologies and enterprise implementations, as this will show us you understand what we're looking for.
Showcase Your Problem-Solving Skills:We love candidates who can tackle complex challenges! Use specific examples in your application to demonstrate how you've solved unstructured problems in past roles. This will help us see your strategic thinking in action.
Be Authentic:Let your personality shine through in your written application. We value integrity and enthusiasm, so don’t be afraid to express your passion for AI and how it can transform businesses. We want to know the real you!
Apply Through Our Website:For the best chance of success, make sure to submit your application through our official website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Workday, Inc.
✨Know Your AI Stuff
Make sure you brush up on the latest AI trends and Workday's specific AI capabilities. Being able to discuss how these technologies can transform businesses will show that you're not just familiar with the field, but genuinely passionate about it.
✨Understand the Customer's Needs
Before the interview, research potential customers and their business models. Think about how Workday’s AI solutions can address their pain points. This will help you demonstrate your ability to tailor solutions and build strong relationships.
✨Showcase Your Project Management Skills
Be ready to discuss your experience managing large-scale implementations. Highlight specific examples where you successfully navigated challenges, managed timelines, and ensured customer satisfaction. This will illustrate your capability to lead projects effectively.
✨Prepare for Executive Conversations
Since you'll be working closely with C-level executives, practice articulating complex ideas clearly and persuasively. Prepare to discuss how you would approach change management and educate end users on AI, as this will be crucial in your role.
