At a Glance
- Tasks: Lead a team in a fast-paced Co-op store, ensuring great service and efficient operations.
- Company: Join the Co-op, a community-focused organisation that values its members.
- Benefits: Enjoy 30% discount, flexible pay access, and up to 10% pension contributions.
- Other info: Flexible shifts with opportunities for career growth and full training provided.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Passion for people and leadership; retail experience is a plus but not essential.
The predicted salary is between 14.48 - 14.48 £ per hour.
Location: High Street, Ripley, GU23 6AF
Pay: £14.48 per hour
Contract: 24 hours per week, regular overtime, permanent contract, part time
Working pattern: A mix of opening, 6am, closing, 10.15pm, and mid-day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either, Friday after 6pm, any shift on Saturday, or Sunday. We’re happy to discuss your availability further at interview.
30% colleague member discount in store - see below for more benefits
You must be aged 18 to authorise age-related sales.
Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers.
Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business.
What you’ll do:
- Own the day-to-day running of the store by leading the team on your shift
- Motivate, coach, and support your team to deliver great service and efficient operations
- Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
- Support store performance through merchandising, stock accuracy, and HR processes
- Champion Co-op through community engagement and membership growth
What you'll bring: We're committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you need to bring:
- Passion for people and leadership
- The ability to work flexibly and lead by example
- Skills in retail, merchandising, or team management (experience not essential)
Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:
- Full training and career development resources
- 30% discount on Co-op products in store
- Flexible access to your pay as you earn it
- Up to 10% pension contributions
- 36 days of holiday (pro-rata)
Team Leader in Woking employer: Workcircle
Joining Co-op as a Customer Team Leader means becoming part of a community-focused organisation that values its employees and their development. With flexible working hours, comprehensive training, and a generous benefits package including a 30% discount in-store and up to 10% pension contributions, you'll find a supportive environment that encourages personal growth and teamwork. Here, you won't just be leading a team; you'll be making a meaningful impact in your local community while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Woking
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Workcircle, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Team Leader in Woking
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Workcircle that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Workcircle will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Workcircle and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Workcircle
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Workcircle, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Workcircle!
