At a Glance
- Tasks: Support vulnerable residents to live safely and independently in their homes.
- Company: Join STAR Housing, dedicated to creating a better future for our community.
- Benefits: Competitive salary, supportive environment, and training provided.
- Other info: Dynamic role with opportunities to grow and develop your skills.
- Why this job: Make a real difference in people's lives every day.
- Qualifications: Experience in housing management and a compassionate approach.
The predicted salary is between 28598 - 31022 £ per year.
Make a real difference where it matters most. At STAR Housing, we're committed to creating a better future - and that means supporting some of our most vulnerable residents to live safely, independently, and successfully in their homes. As an Intensive Housing Management Officer, you'll be at the heart of that mission.
The role
This is a rewarding, hands-on role where you'll deliver a person-centred housing management service - supporting residents in temporary accommodation and independent living settings to sustain their tenancies and move towards independence.
What you'll be doing:
- Acting as the main point of contact for residents
- Managing tenancies, including sign-ups, reviews and early interventions
- Supporting residents with rent, benefits, and tenancy sustainment
- Carrying out property inspections and ensuring homes are safe and compliant
- Working with internal teams and partner agencies to provide joined-up support
- Supporting vulnerable customers, including those facing homelessness, domestic abuse or mental health challenges
What we're looking for:
- Experience in housing management, homelessness or supported housing
- Strong knowledge of tenancy and support needs
- A compassionate, resilient approach with the ability to build trust
- Excellent communication and organisational skills
- Ability to manage a varied caseload and work both independently and as part of a team
Why join STAR Housing?
- A supportive environment where you can make a genuine impact every day
- A role that combines housing, support and community outcomes
Please note this role involves working with vulnerable residents and may expose you to challenging situations - full support and training will be provided.
Apply now. Be part of a team that's helping people rebuild their lives and sustain their homes.
Intensive Housing Management Officer in Shrewsbury employer: Workcircle
At STAR Housing, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the community. Our supportive work culture fosters personal and professional growth, offering extensive training and development opportunities for our Intensive Housing Management Officers. Located in Shrewsbury, you will be part of a passionate team committed to empowering vulnerable residents, ensuring that every day brings the chance to make a real difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Intensive Housing Management Officer in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching STAR Housing and understanding their mission. Think about how your experience aligns with their goals of supporting vulnerable residents. Show them you're not just looking for any job, but that you genuinely want to make a difference.
✨Tip Number 3
Practice your communication skills! As an Intensive Housing Management Officer, you'll need to build trust with residents. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the STAR Housing team and making a real impact in the community.
We think you need these skills to ace Intensive Housing Management Officer in Shrewsbury
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping vulnerable residents shine through. We want to see how much you care about making a difference in people's lives, so share any relevant experiences that highlight your commitment to this cause.
Tailor Your CV:Make sure your CV is tailored to the Intensive Housing Management Officer role. Highlight your experience in housing management and any specific skills that match the job description. We love seeing candidates who take the time to align their background with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid jargon unless it’s relevant to the role. Remember, clarity is key!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need to make your application stand out right there.
How to prepare for a job interview at Workcircle
✨Know Your Stuff
Make sure you brush up on housing management principles and the specific challenges faced by vulnerable residents. Familiarise yourself with STAR Housing's mission and values, as this will show your genuine interest in the role.
✨Show Your Compassion
Prepare examples that highlight your compassionate approach to working with vulnerable individuals. Think about times when you've built trust or provided support in challenging situations, as this is key for the Intensive Housing Management Officer role.
✨Communication is Key
Practice articulating your thoughts clearly and confidently. Since you'll be the main point of contact for residents, demonstrating excellent communication skills during the interview will be crucial. Consider role-playing common scenarios you might face in the job.
✨Be Organised
With a varied caseload, organisation is essential. Bring along a planner or notes to discuss how you manage multiple responsibilities effectively. This will reassure the interviewers that you can handle the demands of the role while providing top-notch support to residents.
