At a Glance
- Tasks: Lead a team in a fast-paced Co-op store, ensuring great service and efficient operations.
- Company: Join the Co-op, a community-focused organisation that values its members.
- Benefits: Enjoy a 30% discount, flexible pay access, and generous holiday allowance.
- Other info: Full training provided with excellent career development opportunities.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Passion for people and leadership; retail experience is a plus but not essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: 4-6 Redbrook Lane, Rugeley, WS15 1AB
Pay: £14.48 per hour
Contract: 20 hours per week + regular overtime, permanent contract, part time
Working pattern: 2pm-10pm, Monday and Wednesday, and alternate Saturdays, to be discussed at interview
30% colleague member discount in store - see below for more benefits
You must be aged 18+ to authorise age-related sales.
Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers.
Why this job matters:
You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business.
What you'll do:
- Own the day-to-day running of the store by leading the team on your shift
- Motivate, coach, and support your team to deliver great service and efficient operations
- Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
- Support store performance through merchandising, stock accuracy, and HR processes
- Champion Co-op through community engagement and membership growth
What you'll bring:
We're committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you need to bring:
- Passion for people and leadership
- The ability to work flexibly and lead by example
- Skills in retail, merchandising, or team management (experience not essential)
Why Co-op?
At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:
- Full training and career development resources
- 30% discount on Co-op products in store
- Flexible access to your pay as you earn it
- Up to 10% pension contributions
- 36 days of holiday (pro-rata, including bank holidays)
Customer Team Leader in Rugeley employer: Workcircle
Joining Co-op as a Customer Team Leader means becoming part of a community-focused organisation that values its employees and their development. With a commitment to career growth, comprehensive training resources, and a generous benefits package including a 30% discount in-store and flexible pay options, you'll find a supportive work culture that prioritises your well-being and success. Located in Rugeley, this role offers the chance to lead a dedicated team while making a positive impact in your local area.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Team Leader in Rugeley
✨Tip Number 1
Get to know the Co-op values and culture before your interview. This will help you connect with the team and show that you're genuinely interested in being part of the community-focused movement.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated or supported a team, even if it was just in a casual setting. This will help you stand out as a passionate candidate.
✨Tip Number 3
Be ready to discuss how you can contribute to the store's performance. Whether it's through merchandising or community engagement, having specific ideas will show that you're proactive and ready to take charge.
✨Tip Number 4
Apply through our website for a smooth process! You won't need a CV, just complete our assessments on your mobile. It's quick and easy, so why not give it a go?
We think you need these skills to ace Customer Team Leader in Rugeley
Some tips for your application 🫡
Keep it Simple:When filling out your application, keep your answers straightforward and to the point. We want to see your personality shine through, so don’t overthink it!
Show Your Passion:Make sure to express your enthusiasm for the role of Customer Team Leader. We love candidates who are excited about leading a team and making a difference in the community.
Be Yourself:Don’t be afraid to let your true self come through in your application. We value authenticity and want to know what makes you unique and how you can contribute to our Co-op family.
Apply Through Our Website:For a smooth application process, make sure to apply directly through our website. It’s quick and easy, and you won’t need a CV – just complete our assessments!
How to prepare for a job interview at Workcircle
✨Know the Co-op Values
Before your interview, take some time to familiarise yourself with the Co-op's values and mission. Understanding what the company stands for will help you align your answers with their ethos, showing that you're not just looking for any job, but that you genuinely want to be part of their community-focused movement.
✨Showcase Your Leadership Skills
As a Customer Team Leader, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a group or managed a project. This could be in a work setting or even in volunteer roles. Highlighting these skills will demonstrate your readiness for the position.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations on the shop floor, like dealing with a difficult customer or managing stock levels. Think through potential scenarios and how you would approach them. This will show your problem-solving skills and your ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about team dynamics, training opportunities, or community engagement initiatives. This not only shows your interest in the role but also helps you gauge if the Co-op is the right fit for you.
