At a Glance
- Tasks: Drive digital transformation strategy and shape Heathrow's future with innovative technology.
- Company: Heathrow Airport, a leader in aviation and sustainability.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Join a collaborative team focused on innovation and sustainability in a unique airport setting.
- Why this job: Make a real impact on millions of passengers while working on cutting-edge digital projects.
- Qualifications: Experience in digital transformation strategy and strong facilitation skills.
The predicted salary is between 60000 - 80000 £ per year.
Together, we are working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this by providing solutions that make every journey better for millions each year. This means ensuring we meet the changing needs of the passengers, colleagues, and partners who use our airport to work, travel, trade, shop, eat, explore, and connect.
Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure, and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions. Every day will test your skills and give you the opportunity to make your mark.
You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It’s a collaborative environment where you can rely on the support of the experts around you as you take on projects you’ll both take pride in and feel passionate about.
Our Digital Future is a core Heathrow beacon, driving airport-wide transformation to become a digitally integrated, data-led airport by 2031, delivering greater resilience, efficiency, and growth. Delivered with Data and Tech, it underpins strategic and organisational change. The Senior Digital Strategy Manager will report to the Digital Transformation Director with a dotted line to the Head of Strategy and will drive the development of the digital transformation strategy in line with Heathrow’s priorities, customer needs, and rapid technological change.
Your role will involve:
- Staying informed on external trends in technology, data, and AI, using insights to shape Heathrow’s digital strategy
- Reviewing and evolving the Digital Future vision, ensuring alignment with corporate strategy, priorities, and KPIs
- Partnering with business functions to define robust business cases for key digital products and services
- Co-developing and maintaining a 36-month strategic roadmap for Digital Transformation
- Supporting delivery by enabling effective tracking, reporting, and realisation of financial and non-financial benefits
- Leading governance activities including budgeting alignment, QBRs, regulatory inputs, and senior stakeholder engagement
These skills are essential:
- Experience defining and owning digital transformation strategy (industry, consultancy, or both)
- Experience across large, asset-intensive, engineering, or complex operational environments
- Experience working in transformation functions alongside delivery-focused teams
- Strong experience supporting programme reporting, particularly on realised outcomes
- Skilled in facilitation, leading cross seniority workshops to shape strategy
- Proven ability to support executive decision-making and trade-offs across digital priorities
With 80 million passengers passing through our airport each year, it takes hundreds of systems, platforms, and networks to keep our airport running smoothly, 24 hours a day, 365 days a year. Join us, and you’ll thrive on the buzz of providing the technology, data, cyber, and digital capabilities that run all the services you’d expect to see in a city and more.
Tech at Heathrow isn’t typical; the scale and non-stop nature of our airport make it truly unique. Our Data, Digital, and Technology team are leading the way in innovations that will make our airport more efficient, resilient, and competitive in an increasingly digital marketplace, as well as keeping Heathrow safe and secure.
Every day will test your skills and give you the opportunity to make your mark. We’re constantly looking for new ways to help Heathrow transform and grow, responding to the changing needs of passengers, colleagues, and partner businesses. It means the chance to work on a huge variety of inspiring projects and to develop in lots of exciting directions. Our team covers technology, cyber defence, data, and digital, offering one-of-a-kind careers you won’t find anywhere else.
Apply Before 03/06/2026, 23:59
Senior Digital Strategy Manager in London employer: Workcircle
Heathrow Airport is an exceptional employer, offering a dynamic and collaborative work environment where innovation thrives. As a Senior Digital Strategy Manager, you will be at the forefront of digital transformation, contributing to projects that enhance passenger experiences while driving sustainability initiatives. With a strong focus on employee growth and development, you will have access to unique opportunities in a fast-paced, technology-driven setting that is unlike any other.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Digital Strategy Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already at Heathrow. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in digital transformation. Make sure to tailor them to the specific needs of the role at Heathrow.
✨Tip Number 3
Be ready for the interview! Research Heathrow's current digital initiatives and think about how your experience aligns with their goals. Bring ideas to the table that could help shape their digital future.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Heathrow.
We think you need these skills to ace Senior Digital Strategy Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your experience aligns with the Senior Digital Strategy Manager role. We want to see how you can contribute to our digital transformation strategy, so don’t hold back on showcasing relevant projects you've worked on!
Showcase Your Skills:When detailing your experience, focus on the skills mentioned in the job description, like defining digital transformation strategies and working in complex operational environments. We love seeing concrete examples of how you've led workshops or supported executive decision-making.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your achievements and experiences. Remember, we’re looking for clarity in communication, just like we aim for in our digital strategies!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Heathrow!
How to prepare for a job interview at Workcircle
✨Know Your Digital Stuff
Make sure you’re up to speed with the latest trends in technology, data, and AI. Research how these elements can shape digital transformation strategies, especially in large operational environments like airports. Being able to discuss current innovations will show your passion and expertise.
✨Align with Heathrow's Vision
Familiarise yourself with Heathrow’s Digital Future vision and corporate strategy. Be prepared to discuss how your experience aligns with their goals and how you can contribute to their digital transformation roadmap. This shows that you’re not just interested in the role, but also in the company’s mission.
✨Prepare for Scenario Questions
Expect questions that assess your ability to lead cross-seniority workshops and support executive decision-making. Think of examples from your past experiences where you’ve successfully navigated complex projects or made strategic trade-offs. This will demonstrate your capability in a collaborative environment.
✨Showcase Your Reporting Skills
Since the role involves programme reporting and tracking benefits, be ready to discuss your experience in this area. Bring examples of how you’ve effectively reported on project outcomes and contributed to financial and non-financial benefits. This will highlight your analytical skills and attention to detail.
