p Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box.
p Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow.
p So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you.
strong The role and what you ll be getting up to on a day-to-day basis: /strong
/p
p Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in French & German to provide top-tier technical support to our contract customers.
strong What you ll be doing: /strong
/p
p As a Service Desk Engineer, reporting into the Service Desk Team Leader, you will:
li Resolve technical issues related to desktops, laptops, printers, and applications.
li Troubleshoot and manage networks and servers.
li Follow Littlefish standards and meet customer-specific SLAs when handling technical queries.
li Provide clear communication in French & German with customers to ensure issues are resolved swiftly.
/ul
strong What we're looking for: /strong
/p
p We need a candidate with:
li Fluency in French & German is required this is a key aspect of the role!
li Previous experience in a 1st or 2nd
- ne IT service desk role or a similar technical position.
li Experience with ITSM case management software.
li Knowledge of remote support tools for diagnostics and troubleshooting.
li Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks.
li Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop/PC Hardware.
li Excellent customer service skills with a focus on problem-solving and communication.
/ul
strong What we can offer you: /strong
/p
- strong Referral Bonus /strong Earn £1000 when you refer a friend to join us!
- strong Endless Learning /strong Get access to LinkedIn Learning with over 16,000 expert-led tutorials to help you grow your skills and reach your personal and professional goals.
- strong Healthcare Cash Plan /strong Includes online GP appointments, 24/7 access to qualified counsellors, and cashback on a range of general healthcare services.
- strong Casual Dress Policy /strong Come as you are.
- strong Company Pension Scheme /strong Plan for the future while living in the present.
- strong Social Events /strong From team outings to company-wide celebrations, we know how to have fun!
- strong 25 Days Annual Leave /strong
+ Public Holidays More time to relax and recharge.
- strong Purchase of Annual Leave /strong Need extra days off? We ve got you covered.
/ul
strong Life at Littlefish: /strong
/p
p Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow.
strong I am High Performing- /strong
I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence.
strong I am Passionate- /strong
We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with, and we support one another.
strong I Have a Can-Do Attitude /strong - I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done!
strong So, if you feel like you can make a tangible difference, apply today, and join us on this journey. /strong
/p
em Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. /em
/p
em We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. /em
/p
em Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a option has a prefer not to say ). /em
/p
IT Service Desk Engineer: French & German language in London employer: Workcircle
At Vision Express, we pride ourselves on being an exceptional employer that values leadership and innovation in the eyewear industry. As a Store Manager, you'll enjoy a supportive work culture with comprehensive training and development opportunities, competitive bonuses, and generous benefits including discounts for family and friends, all while making a meaningful impact on customer experiences. Join us in a dynamic environment where your leadership can shine and help shape the future of eye care.
