At a Glance
- Tasks: Provide friendly service, support customers, and keep the store running smoothly.
- Company: Join Co-op, a community-focused company with a long history of fairness.
- Benefits: Enjoy 30% off products, 31 days holiday, and a pension scheme with up to 10% contributions.
- Other info: Flexible shifts, full training provided, and opportunities for personal development.
- Why this job: Be part of a supportive team making a real difference in your community.
- Qualifications: Great people skills and a genuine care for customer needs.
The predicted salary is between 27100 - 27100 £ per year.
Closing date: 04-06-2026
Location: Gould Road, Salcombe, TQ8 8DU
Pay: £13.04 per hour
Contract: 12 hours per week + regular overtime, 4 month seasonal temporary contract, part time
Working pattern: A mix of opening, closing, and mid-day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either, Friday after 6pm, any shift on Saturday, or Sunday. We're happy to discuss your availability further at interview.
Full, paid training provided.
You must be aged 18 or over to apply for this role as it may involve either working before 6am or after 10pm, or some other business-related needs.
We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
What you'll do:
- Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience.
- Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members.
- Make sure the store is safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be.
- Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together.
- Support your local community - get involved in all kinds of activities and events!
This job would suit people who have:
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Stream - a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part-time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.
As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Customer Team Member employer: Workcircle
Co-op is an exceptional employer that prioritises the wellbeing of its employees while fostering a supportive and inclusive work culture. As a Customer Team Member in Salcombe, you will enjoy competitive pay, extensive benefits including 31 days of holiday, a generous pension scheme, and access to virtual healthcare services, all within a friendly team dedicated to serving the community. With opportunities for personal development and flexible working arrangements, Co-op is committed to helping you thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Team Member
✨Tip Number 1
Get to know the Co-op values and culture before your interview. We want to see how you can fit into our friendly team, so show us that you understand what makes us tick!
✨Tip Number 2
Practice your people skills! As a Customer Team Member, you'll be interacting with customers all day. Think about how you can make their shopping experience better and be ready to share examples in your interview.
✨Tip Number 3
Flexibility is key! Be prepared to discuss your availability for those evening and weekend shifts. We love candidates who can adapt to our needs, so let us know when you can work.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and you won’t need a CV. Just use your mobile device and get your application in – we can't wait to hear from you!
We think you need these skills to ace Customer Team Member
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and your passion for helping customers.
Highlight Your Skills:Make sure to mention any relevant experience or skills that align with what we’re looking for. Whether it’s great people skills or a knack for problem-solving, we want to know how you can contribute to our team!
Keep It Simple:Since you can apply using your mobile device without needing a CV, keep your answers clear and concise. Focus on the key points that showcase why you’d be a fantastic fit for the Customer Team Member role.
Check Your Availability:We value flexibility, so be honest about your availability in your application. Mention when you can work, especially those evening and weekend shifts, as this will help us find the best fit for our team!
How to prepare for a job interview at Workcircle
✨Know the Co-op Values
Before your interview, take some time to familiarise yourself with Co-op's values and mission. They focus on fairness and community, so think about how you can demonstrate your alignment with these principles through your past experiences.
✨Showcase Your People Skills
As a Customer Team Member, you'll need to interact with customers and colleagues regularly. Prepare examples of how you've successfully built relationships or resolved conflicts in previous roles. This will show that you have the great people skills they're looking for.
✨Flexibility is Key
Since the role requires flexibility with shifts, be ready to discuss your availability openly. Highlight your willingness to work evenings and weekends, as this shows you're committed to being a team player and meeting the store's needs.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you've had to adapt to change or handle difficult situations, and be ready to explain how you approached them. This will help you stand out as a proactive candidate.
