p Account Manager required to maintain a portfolio of established customers within a leading job board. /p
p The successful candidate would service customers on a day to day basis, with a view to ensuring best customer service practice is achieved. You will be responsible for renewing/reviewing contracts and will act as a first point of contact for customer queries. /p
p You will also deal with incoming calls/enquiries from new/prospective businesses with a view to advising the most suitable solution and following up accordingly. /p
p You will also undertake administrative tasks to help with the day to day running of the Sales process. /p
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p
strong Key Responsibilities - /strong
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ul
li Maintain accurate records of sales activities, customer interactions and ensure follow-ups are completed on time. /li
li Processing customer orders/requests accurately and efficiently /li
li Providing general office and administrative support /li
li Provide cover and support to the Sales Manager for all Sales related activities /li
li Provide Training to Customers on how to best use the services provided by the company /li
li Manage email and phone enquiries, resolving them directly or passing them on to the right person /li
li Work closely with the sales team and other departments to co-ordinate efforts and streamline processes. /li
/ul
p
/p
p
strong
/strong
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strong The successful candidate will have
/strong
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ul
li Confident communicating with customers by telephone and email /li
li Highly organised with strong attention to detail /li
li Confident using Microsoft Office and standard office systems /li
li Able to manage multiple tasks and changing priorities /li
li A positive and reliable team player /li
li An interest in technology /li
li An understanding of the recruitment industry (desirable, but not essential) /li
/ul
p
/p
p The role is initially to account manage a portfolio of customers within our JobServe business. Once fully trained, additional tasks/responsibilities within our group of companies will be assigned. /p
p The role would ideally suit someone who is already in a Sales Administrator / Customer Service / Account Manager role and is looking to take a more hands on approach with an established customer base. /p
p The role is 100% office based in Tiptree. Free on-site car parking is provided. /p
p JobServe is the World s first online job board and are a market leading job board, based in the UK, within the IT/Technology sector. /p
p
/p
Sales Administrator / Account Manager - 100% office based. in Colchester employer: Workcircle
At Vision Express, we pride ourselves on being an exceptional employer that values leadership and innovation in the eyewear industry. As a Store Manager, you'll enjoy a supportive work culture with comprehensive training and development opportunities, competitive bonuses, and generous benefits including discounts for family and friends, all while making a meaningful impact on customer experiences. Join us in a dynamic environment where your leadership can shine and help shape the future of eye care.
