At a Glance
- Tasks: Lead a team and manage daily store operations while ensuring excellent customer service.
- Company: Join Vision Express, part of the EssilorLuxottica family, with over 550 stores across the UK and Ireland.
- Benefits: Enjoy competitive salary, bonuses, private medical cover, and flexible working options.
- Other info: Flexible hours, 33 days annual leave, and opportunities for personal growth.
- Why this job: Kickstart your career with a 6-month training programme to become a Store Manager.
- Qualifications: Strong leadership skills, great communication, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
As a Store Manager Designate at Vision Express, you'll join us on a 6-month training and development programme, aimed to prepare you for the role of a Store Manager. The programme is designed to help participants understand our brand and equip you with the necessary skills and knowledge required to excel in the role of a Store Manager.
You'll be responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues.
You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions.
Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further.
Who is the perfect candidate?
- Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth.
- Support your colleagues in store with your strong leadership and management skills.
- Great communication and rapport building to translate professional terminology into language understanding to patients.
- Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations.
- Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management.
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- Confidence, passion, drive and enthusiasm.
- Support with the instore recruitment process.
- Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'.
Anything else you should know?
- Sales and performance-based bonus.
- Targeted incentives.
- Competitive pension scheme.
- Private medical cover for you and your family.
- Life Assurance - 4 x your basic annual salary.
- Free eyewear annually with eligibility from day one of joining us!
- Opportunities to get involved in the OneSight EssilorLuxottica Foundation.
- Discounts throughout the year for your friends and family.
- Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between.
- 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday.
- Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan.
- Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels.
- Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme.
- And so much more!
Store Manager Designate in Cardiff employer: Workcircle
At Vision Express, we pride ourselves on being an exceptional employer, offering a comprehensive 6-month training programme that equips our Store Manager Designates with the skills needed to thrive in a dynamic retail environment. Our supportive work culture fosters teamwork and personal growth, while our competitive benefits, including private medical cover, generous annual leave, and flexible working options, ensure that our employees feel valued and empowered to achieve their best. Join us in our mission to help customers 'See More and Be More' in a vibrant and rewarding workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager Designate in Cardiff
✨Get to Know Your Local Scene
For a retail trainee role, it's essential to be in tune with your local shops. Spend some time visiting local stores, chatting with staff, and getting a feel for their customer service approach. This might even give you the inside scoop on trainee openings before they’re posted online!
✨Connect with Retail Communities
Join local or online retail communities where trainees and professionals share experiences and insights. Platforms like Facebook, Instagram, or even Reddit can be great for discovering unadvertised trainee positions or getting tips from others who have been in your shoes!
✨Pop in and Introduce Yourself
Don’t shy away from walking into shops and asking about trainee opportunities directly. A friendly introduction could leave a lasting impression on the manager, plus it shows that you’re eager and proactive about joining the team!
✨Follow Workcircle on Social Media
Stay updated with Workcircle’s social media channels. They often post about trainee programmes and special events which can help you get noticed. Engaging with their content can also show your genuine interest in being part of their team!
We think you need these skills to ace Store Manager Designate in Cardiff
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, your ability to connect with customers is key! Make sure to highlight any past experience where you provided excellent customer service, even if it was in a different setting. Use your CV to elaborate on any sales experience or teamwork that showcases your people skills.
Tailor Your Cover Letter with Passion:As a trainee, we want to see your enthusiasm for learning and growing in the retail space. In your cover letter, share why you’re excited about this opportunity at Workcircle and how it aligns with your career goals. A personal touch will help your application stand out!
Highlight Your Flexibility and Availability:Retail often requires a flexible schedule. In your application, mention your availability and willingness to work varied shifts. It shows your commitment to the role and that you understand the demands of the industry.
Include Relevant Qualifications:While you're applying for a trainee position, any retail-specific qualifications or courses can give you an edge. If you've completed any relevant training or certifications, don’t forget to include them in your CV to impress Workcircle!
How to prepare for a job interview at Workcircle
✨Show Off Your Customer Skills
Make sure you can demonstrate your knack for customer service, as that’s really what retail is all about! Think of scenarios where you've gone above and beyond for someone—whether it's a part-time job, volunteering, or even helping out at events. We want our trainees at Workcircle to feel comfortable engaging with customers, so be ready with some examples!
✨Know the Products Inside Out
Familiarise yourself with the products that Workcircle offers. It might seem obvious, but being able to discuss their features and benefits can really help you stand out. We love seeing candidates who do their homework and can articulate what makes our merchandise unique—think about why someone would buy from us!
✨Highlight Your Team Spirit
As a trainee, you’ll be working closely with your colleagues, so it’s important to showcase your teamwork skills. Reflect on previous experiences where you've collaborated with others, whether in sports, school projects, or part-time jobs. We want to see how you fit into a team dynamic, especially in a bustling retail environment.
✨Be Ready to Learn and Adapt
In a trainee role, it's all about your willingness to grow and learn. Be prepared to discuss how you handle new challenges or changes. We’re looking for candidates who can embrace feedback and adapt quickly, so think of examples where you’ve taken on a new skill or adapted to a new environment successfully.
