Optical Manager - Sefton in Burnley

p b u Optical Manager /u /b /p p b u Location: /u /b Sefton - Liverpool /p p b u Salary: /u /b b £45,000 DOE /b /p p b u Contract: /u /b Permanent /p p b u Hours: /u /b /p p b Week 1: /b br / Monday - Friday: 09:00 - 17:30 /p p b Week 2: /b br / Saturday: 09:00 - 17:30 br / Monday: 09:00 - 17:30 br / Tuesday: 09:00 - 17:30 br / Thursday: 09:00 - 17:30 br / Friday: 09:00 - 17:30 /p p b u The Role /u /b /p p We're looking for a qualified Optical Manager to join a busy and customer-focused optical department. /p p As Optical Manager, you'll play a key role in ensuring the team has everything they need to deliver excellent patient and customer care. You'll oversee the day-to-day operation of the department, support your team and work closely with the Optometrist to maintain high clinical and customer service standards. /p p The business operates a fixed-price approach, meaning customers receive straightforward pricing without the pressure of up-selling or additional costs for features such as thinner lenses or anti-scratch treatments. /p p You'll also benefit from strong support from wider clinical and management teams, including regular business updates, performance feedback and ongoing professional support. /p p b u About You /u /b /p p You'll be responsible for overseeing the entire optical operation, including managing and supporting Optometrists and Optical Assistants, ensuring compliance processes are followed and helping the department achieve its targets. /p p Your responsibilities will include: /p ul li Managing and developing the optical team /li li Coaching colleagues and supporting their professional development /li li Overseeing compliance processes and procedures /li li Reviewing sales forecasts and departmental targets /li li Managing customer and patient queries /li li Overseeing clinic management /li li Managing the shop floor process /li li Ensuring the department is fully equipped to meet customer needs /li li Working closely with the Optometrist to deliver excellent clinical and customer care /li li Ensuring the department operates efficiently in a fast-paced environment /li /ul p b u You'll need: /u /b /p ul li To be a fully qualified Dispensing Optician registered with the GOC /li li To be on track to meet the statutory CPD points requirement /li li Proven leadership experience within a fast-paced optical environment /li li Confidence in coaching and developing others /li li Excellent customer and patient care skills /li li Strong organisational and time-management skills /li li A driven and ambitious approach to achieving departmental targets /li li The ability to manage multiple responsibilities in a busy environment /li /ul p b u Benefits /u /b /p p In return, you'll receive an excellent benefits package, including: /p ul li Salary of £45,000 DOE /li li Discretionary company bonus /li li Company pension with up to 7% matched contributions /li li 15% colleague discount in-store and online /li li Access to wellbeing services, including a 24/7 virtual GP, counselling and employee assistance helpline Health and dental cash plans /li li Discounts across a wide range of services and activities /li li Professional indemnity insurance /li li GOC fees paid /li li CET package /li li Flexible working patterns in accordance with 7-day opening Inclusion networks and colleague support initiatives /li li Excellent parental leave policies, including maternity and adoption leave, paternity leave, shared parental leave and neonatal care leave /li li Support for colleagues undergoing fertility treatment /li /ul p b u INTERESTED /u /b ? /p p If you are interested, then please contact me b /b on OR b - /b I will answer any questions and provide all details needed. /p p b u Recommendations / Refer a Friend /u /b /p p Vivid Optical are working in partnership on this vacancy/optical group. If you are not interested but know someone who would be perfect for such a job, then we can offer up to £500 for each successful recommendation. /p p Please contact me on and we will keep you informed about the £500! /p