At a Glance
- Tasks: Lead a team, ensure training, and maintain client satisfaction in a dynamic environment.
- Company: Join Mount Charles Group, a leading facilities management company with family values.
- Benefits: Enjoy 25 days' annual leave, life assurance, and a supportive work culture.
- Other info: Opportunities for career development and a commitment to employee wellbeing.
- Why this job: Be part of a fun, family-oriented business that values growth and teamwork.
- Qualifications: Experience in cleaning industry management and strong communication skills required.
The predicted salary is between 11.7 - 14.3 £ per hour.
Location: Belfast - Translink
Salary: £35,000
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for an Assistant Manager to join our team based in Translink, Belfast. This is a great opportunity to join a world leading facilities management company.
Working Pattern: Various 5 out of 7 Nights 40 Hours per week Night-time Role
Rewards:
- 25 days' annual leave (pro rata)
- 1/2 times salary Life Assurance
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Leadership and Development academy
- Company Events
The Role:
- To ensure that all staff have completed Induction and appropriate skills-based training and identify any retraining needs of employees.
- Deal with all staff performance, disciplinary issues in line with company procedures.
- To ensure a safe working environment.
- To ensure that any client queries are dealt with effectively and quickly ensuring client satisfaction.
- Co-ordinate cleaning schedules and absence cover with cleaning teams and mobile cleaning teams.
- Identify areas of improvement within your business area in relation to productivity, improvement in allocation of hours and any other areas that affect monthly results.
- Weekly meetings with Operations Managers.
- Interface with client to complete monthly KPI returns.
The Person:
- Full driving licence.
- IT skills - Use of Online HR, Pay Roll and Audits.
- Proven track record of having worked within the cleaning industry at supervisory level with experience of multi contract management ideally including office, industrial and education sector cleaning.
- Candidates should have excellent communication skills.
- Financial acumen and experience of budget management.
- Health & Safety experience.
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
The successful candidate's job offer will be subject to passing a Personal Track Safety Medical Assessment. This will include a full and thorough medical, (including a drug and alcohol test) for the purpose of Public Train Safety prior to appointment.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Closing date: Mon 31 August 2026
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