At a Glance
- Tasks: Lead a team in a fast-paced Co-op store, ensuring great service and efficient operations.
- Company: Join the Co-op, a community-focused organisation that values its members.
- Benefits: Enjoy 30% discount, flexible pay access, and up to 10% pension contributions.
- Other info: Full training provided with excellent career development opportunities.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Passion for people and leadership; retail experience is a plus but not essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: St Saviours Road, Bath, BA1 6RT
Pay: £14.48 per hour
Contract: 16-39 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview.
Role will include working in our in-store bakery.
30% colleague member discount in store - see below for more benefits.
You must be aged 18+ to authorise age-related sales.
As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers.
Why this job matters:
You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business.
What you'll do:
- Own the day-to-day running of the store by leading the team on your shift.
- Motivate, coach, and support your team to deliver great service and efficient operations.
- Work hands-on on the shop floor and tills, and in our in-store bakery supporting daily operations and setting the pace for a team of Customer Team Members.
- Support store performance through merchandising, stock accuracy, and HR processes.
- Champion Co-op through community engagement and membership growth.
What you'll bring:
- Passion for people and leadership.
- The ability to work flexibly and lead by example.
- Skills in retail, merchandising, or team management (experience not essential).
Why Co-op?
At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:
- Full training and career development resources.
- 30% discount on Co-op products in store.
- Flexible access to your pay as you earn it.
- Up to 10% pension contributions.
- 36 days of holiday (pro-rata).
Customer Team Leader in Bath employer: Workcircle
Co-op is an exceptional employer that prioritises community engagement and employee development, making it a rewarding place to work as a Customer Team Leader in Bath. With a strong focus on training, flexible working hours, and generous benefits like a 30% discount in-store and up to 10% pension contributions, employees are empowered to thrive both personally and professionally. Join us to be part of a movement that values people and purpose, while enjoying a supportive work culture that fosters growth and connection.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Team Leader in Bath
✨Tip Number 1
Get to know the Co-op values and culture before your interview. This will help you connect with the team and show that you're genuinely interested in being part of the community-focused movement.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated or supported a team, even if it was just in a casual setting. This will help you shine when discussing your passion for people and leadership.
✨Tip Number 3
Be ready to discuss how you can contribute to the store's performance. Whether it's through merchandising or community engagement, having specific ideas will set you apart from other candidates.
✨Tip Number 4
Apply directly through our website! It’s super easy and you won’t need a CV. Plus, you’ll get to complete our assessments right from your mobile, making the process quick and straightforward.
We think you need these skills to ace Customer Team Leader in Bath
Some tips for your application 🫡
Keep it Simple:When filling out your application, keep your answers straightforward and to the point. We want to see your personality shine through, so don’t overthink it – just be yourself!
Show Your Passion:Make sure to express your enthusiasm for the role of Customer Team Leader. We love candidates who are excited about leading a team and making a difference in the community, so let that passion come through in your responses.
Highlight Relevant Skills:Even if you don’t have direct experience, think about any skills or experiences that relate to retail, leadership, or customer service. We’re looking for potential, so share what makes you a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s super easy, and you won’t need a CV. Just complete the assessments, and you’ll be one step closer to joining us at Co-op!
How to prepare for a job interview at Workcircle
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Team Leader involves. Familiarise yourself with the responsibilities like leading a team, supporting store operations, and engaging with the community. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Since this role is all about leading a team, think of examples from your past experiences where you've motivated or supported others. Whether it's in a previous job, school project, or even volunteering, be ready to share how you can inspire and coach your team to deliver great service.
✨Demonstrate Your Passion for Community Engagement
Co-op values community connection, so come prepared to discuss how you would engage with customers and support local charities. Think of ideas or initiatives you could bring to the store that would enhance community ties and promote Co-op membership.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, store culture, or opportunities for career development. This shows that you're not only interested in the job but also in how you can grow within the Co-op family.
